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November 2024 by Jay Nick Adams Tucson King
I just read an article about how this bank wouldn't give a 10 year old girl her account for an entire year until KPHO got involved. Which one of YOU are next?
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October 2024 by Highlife Jaye
The workers there are unhappy, so expect an attitude when you decide to visit.
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August 2024 by America Saling
Horrible bank, they will just take money out of your account for no reason
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June 2024 by Jasmine Slade
This location doesn't value its customers' time. They just sat around ignoring the line of people well past the 9a opening time. Very disrespectful.
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January 2024 by Shirley Lambert
Love Chase bank
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November 2023 by Jaymee Castanon
weird reps
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November 2023 by Sophi Mei
Horrible. Just horrible. I made my new account by setting up an appointment with this guy named Jesus, he was great really nice helped me set up a college account. However, not even a week later, my account was closed due to “suspicious activity” WITHOUT ANY AUTHORIZATION FROM ME because my second job had deposited money through my account, which I applied for. Like what? Horrible customer service.
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November 2023 by Tiesto Feziccone
Super ugly staff very unprofessional/
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September 2023 by Austin burns
I recently visited Chase Bank and had the displeasure of encountering a teller named Paulina Lacono. I must say, my experience was quite disappointing. Ms. Lacono’s demeanor was unprofessional and rude throughout my visit. She provided minimal assistance, refused to explain why my transaction didn’t go smoothly, and even displayed a disrespectful attitude when I asked simple questions. What was even more concerning was witnessing her discussing my concerns with another employee in a derogatory manner, which is not the level of service one expects from a bank. I hope the management can address these issues to ensure a more welcoming and courteous environment for their customers.
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July 2023 by Yang Soo-Yun
Horrible. Just horrible. I made my new account by setting up an appointment with this guy named Jesus, he was great really nice helped me set up a college account. However, not even a week later, my account was closed due to “suspicious activity” WITHOUT ANY AUTHORIZATION FROM ME because my second job had deposited money through my account, which I applied for. Like what? Horrible customer service.
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June 2023 by Iseul
Horrible. Just horrible. I made my new account by setting up an appointment with this guy named Jesus, he was great really nice helped me set up a college account. However, not even a week later, my account was closed due to “suspicious activity” WITHOUT ANY AUTHORIZATION FROM ME because my second job had deposited money through my account, which I applied for. Like what? Horrible customer service.
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November 2022 by Lynda W
I had to run into this branch for a quick transaction and was quickly greeted by an associate. He asked what I needed and told me a teller would be with me shortly. He even offered me a bottle of water. The teller was friendly, efficient and quick. This was my first time at this location but I will return for sure.
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October 2022 by Darrell Nabers
I bank with Chase Bank for my personal and business banking. I have to praise the team in Downtown Phoenix. I have found the friendliest people and always helpful and professional. Chuck Taylor, Marisol and Helena are the friendliest tellers out there. Kenny helped get me set up in my business account. He was also friendly and assisted me one afternoon immediately as I walked into the bank. Please give these team members a high five for their great service.
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July 2022 by Owen Hullinger
I went in there to turn in some change I had been saving up. Got turned down at 2 other locations. But Chuck was super helpful. Great service and great conversation. Dude needs a raise!!
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May 2022 by Highest Man
Great location super friendly staff. This Location put the other branches to Shame!
