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August 2024 by andrew penquite
Omg this place never answers the phone.. don’t try calling right after opening or within the hour of closing they won’t answer…
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July 2024 by Justin Moldenhauer
I've been going here for years. Their staff is by far the best. Kind and helpful. I use personal and business banking here and they do a great job. They also have a free notary for chase customers.
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July 2024 by Dean Moran
I see a lot of bad reviews here, but my experience with chase has always been a good one. I go to this branch often to renew cds and have paper's notarized, ect. They have always been helpful in a timely matter. Thank you Chase
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June 2024 by Sirwan Enayati
Aaron has a really nice attitude with customers & his social interaction is great.
He deserves of certificate of achievement as the top employee of 2024 .
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May 2024 by Crystal Belmontes
Today I went in during my lunch and I spent the whole lunch in line and I was even late returning to work and I didn't even get anything that I went for I waited in line the whole time until I had to leave. They should have been staffed better for it being a Friday. Also if you have a line that extends all the way to the door, maybe if you have a handful of bills, you should count them with the machine instead of by hand.
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December 2023 by Michael Friday
Difficult parking and I don’t care for the fake friendly security guards.
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December 2023 by Brian Saylor
After getting the run around from my bank (BofA) I tried to case a large check at this location. From the moment I walked in I was greeted in a friendly and helpful manner and they cashed my check without an issue. My bank, now my old bank, BofA - wanted two weeks to verify funds and "order" the cash. The Manager Jonathan and my teller Alex could not have been more helpful. If I ever return to conventional banking, it will be with Chase and this branch. Highly recommended.
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September 2023 by ashini shah
It is horrible they don’t answer the call ever
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September 2023 by Krysh O
Fast service in the drive thru
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September 2023 by Ray Grunch
Horrible staff.
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August 2023 by Michael Hayek
Fix your atm or at least put a cone up you thieving imbeciles.
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June 2023 by Rey T.
I've been to this location for the atm numerous times, however today was my first time going into this office because I had to cash in EE savings bonds that were gifted to me. (A lot)I was met by a friendly teller who worked there for many years, her words not mine, however who could not even help me acquire the current actual value of the bonds before I made a decision to cash them as some where not at full maturity just yet. I even went so far as sitting in their personal banker desks for 20 min to write down the series numbers so I can track the different values of over 20 bonds in hopes of this information. What made this experience worse was her getting the manager involved , Lori is her name, she was a very rude elderly lady with long black wavy hair who did not provide any customer service. She gave me attitude for simply asking questions and just trying to know the value of my bonds. She continued to say that it was impossible ( literally used the word impossible) to do without "validating" = approving/accepting to cash them out . I know for a fact chase has the ability to do this. My assumption is that because o have so many it would "take too much of their time "I want to make this known. This manager LORI was extremely rude, abrasive, and u reasonably angry for absolutely no reason other than I bothered her on her lunch. I was flabbergasted and very taken aback of the negative experience and rudeness I was met with. My advice for Chase is to have more eyes on your employees ..especially managers who represent leadership in your company. I would say I'm a loyal customer but with this type of service there are so many options nowadays especially digital and fintechs that would suffice just the same that I would be willing to take my business else where.Unfortunately what can we do as customers in this industry. I just say continue making reviews on those individuals who are not deserving of their roles like LORI so that hopefully companies like Chase will see these reviews and do something about it.
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June 2023 by Brian G.
Came earlier. Can't check into my apartment without certain statements. Lewis worked with me & was very kind & professional. I'm all about good positive energy & kindness. Better take care of this man or I'll come get him in a few years when my business starts booming!!! Kind souls don't come around too often. Lewis for president
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June 2023 by Richard Lawson
After several years being a loyal customer with Chase and managing very responsibly my credit card utilization, excellent payment history to maintain an excellent credit score Chase has chosen to randomly cut my credit limit by 50%. This is how they reward you. when you inquire they inform you that if you want your limit to be restored you are going to have a credit hit. I guess if you are not maxing out your card and being late so they can hit you up with high interest rates and fees you are not worth anything to them. No thanks Chase I'd rather close my account
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May 2023 by Echo Rodriguez
Lewis was amazing!!! Super efficient and communicative!! Got us out of there way faster than expected and still managed to snag us a couple lollipops!! What a great guy!! Great experience!
