“Our rental experience was perfect. The flow both in and out of the facility was extremely efficient. The vehicles were in excellent condition and performed very well.”
“For the last year I have exclusively used Enterprise for car rentals. I rent a car about 6-8 times per year. They have been so easy to use and I love that I can check in online and not have to stand in line. The Phoenix Airport has the absolute best system and it is so easy to return the car and hop on the shuttle. I have also used locations unaffiliated with the airport and they have great customer service.”
“They did a great job and was very friendly and informed me on everything they had to do to fix the damage. Job done in a timely manor, quicker then I thought it would be done.”
“Hart rentals was awesome. Vehicle was clean and ready to go when I arrived into Phx airport. Communication was great and they made the entire process really easy. For being my first time renting from turo it was a really great experience. I will definitely rent from them again in the future.”
“This company is a pleasure to work with. They are very kind and accommodating. They make the process so easy from the beginning to the end. The vans I have gotten from them are always clean and in good working order. I have used another company in the valley that was horrible to deal with and the equipment was in horrific condition. Keep up the good work A-1!”
“Unbelievable service. They make the process of renting a van as easy as possible. They pick you up from the airport with the van and you take off from there. And then when you go to the airport to takeoff, they have someone meet you at the airport to get the van from there. Never had such a smooth easy process in all my years renting cars. Highly recommend”
“Alex@Drive It Pro Ride-share Rental is the best place to get in the Ride-share game. Ism a very satisfied customer. Where are other companies out there but, none no better.Been driving for six months I’ve experienced great pleasure doing business here.Two thumbs up ?? ??”
7:30AM - 5:30PM
2810 E Bell Rd, Phoenix“Absolute perfection! This branch took over where Hertz failed, and delivered exceptional service. Picked me up within 10 minutes and opened the door when I got there. Treated me like a queen. Ryan took the time to show me all the car features and made sure I was comfortable . Customer for life! Thankyou”
“Nowhere else in the valley are there honest people like the people here. I recommend this place for car service. They are honest and know how to get your car fixed.”
7:30AM - 6PM
4635 N 7th St, Phoenix“Enterprise is an amazing company I won't go thru any other company for my rental car needs. They are extremely courteous, helpful, safe and they are just all around the best in customer service. Their prices are unbeatable and they keep you informed at all times via their app. Thank you enterprise your employees are the best I e ever dealt with and I'll always go thru you guys for my rental car needs. God bless and thank you”
“Mr ( Alejandro De Leon ) is a really nice person & has nice attitude with customers.
His social interaction is perfect.
I asked several questions & he took care of me.
Patience & tolerance with people is really important for Buisiness & this gentleman & his team do all of these here.
Base of my today’s experience with him , he really deserves of certificate of achievement as the top employee of 2024 by Enterprise corporation.
Seyed, QXL security.”
Open 24 hours
1805 E Sky Harbor Cir S, Phoenix“Generally a very efficient and convenient location, but the train ride is a bit long and you should choose your rental agency carefully. The covered pick up / drop off area avoids the hot sun, although dim lighting can make it difficult to inspect the vehicle for damage when picking up.”
9AM - 6:30PM
5746 N 7th St, Phoenix“Working with Bret and William was the easiest car buying experience I’ve ever had. You can tell these guys aren’t just in the business to make a buck; they really enjoy helping people get the right vehicle. They’re also a wealth of knowledge regarding financing so no matter what your situation they’ll find a way to make the deal work for you at a fair rate.”
8:30AM - 4:30PM
1626 E Jefferson St, Phoenix“Had a great experience with camper vans.Our van was clean, spacious and exactly as advertised. We need up getting our van while it was on sale so the price was really great. During our trip, something happened to the engine and our car broke down but we called the roadside assistance and they connected us to a mechanic shop in the town we were in and they were able to get in fixed in 12 hours at no cost. Super easy and accessible”
7:30AM - 5:30PM
4931 E McDowell Rd, Phoenix“Could not have had a better experience renting a car! It was such a smooth and simple process, and everyone that helped me was very kind and professional. The car was also great. I will definitely be back to this location if I ever need another rental. 10/10 experience”
7:30AM - 5:30PM
10233 N 19th Ave, Phoenix“Ordinarily, when I reserve a car and am offered an alternative I take it because it's usually an upgrade. This time, when I showed up to pick up the AWD/4WD SUV I'd reserved and was told there were none available, I did not accept the pickup truck I was offered as my travel plans included a stay in the mountains of northern Arizona and southern Colorado (where weather and driving conditions can be unpredictable). Once I explained why I wanted the vehicle I'd reserved, the customer service rep at the counter did everything within his power to find exactly what I was hoping for at a nearby location. Another employee then drove me to that location, expedited the check-out process by taking care of me personally (instead of dropping me off and having me wait in line). As it was, I did end up driving home in snow, sleet and occasional heavy downpours...and, thanks to the caring customer service I received, I drove confidently in the perfect vehicle for conditions.”
“Very informative, professional guide was really entertaining. Accommodated our group of 4 easily. Highly recommend, even if you're a local! Learned so many new things and saw sites we wouldn't have experienced on our own. Thank you to our wonderful guide Billy O. for a wonderful experience.”
7:30AM - 6PM
1225 S 7th St, Phoenix“I was finally able to get to receive a nice vehicle that exceeded my expectations. extending rental was easy. My only dissatisfaction was with a 2- inch scratch the kids caused on the truck area. I had to pay $500 dollar deductible to company and they decide if I get anything back for cost to repair scratch. I know it would not cost this amount of money to repair scratch. I believe company should provide me a copy of the repair bill. Be honest.”
“We had a very positive experience with Enterprise-Rent-A-Car. They added a ray of sunshine to our otherwise sad trip due to a death in the family. Everyone that we dealt with at Enterprise were very pleasant and professional. I can't say enough good things about Enterprise. I have used them in the past and will continue to use them. They care about their customers.”
“At dollar rental we had a line to wait in, but we got a very friendly service agent. After visiting ACE car rental, this place felt like they actually cared about their customers.”
“Rented a car at Enterprise's Deer Valley Location. They were personable, professional & efficient with processing my rental, as well as the return process. Highly recommend this location.”
7:30AM - 5:30PM
4206 E Chandler Blvd Ste 32, Phoenix“Whenever I need a rental, (which is frequently) Enterprise Ahwatukee is where I go. The people here are always top notch. Not only do they remember my name but go over and above to make it easy to do business with you. This includes the 3 managers and their supporting cast of drivers and employees....thanks to all”
“I didn’t catch the girls that were in the office today at three, but I got to tell you that they welcome me with open arms and very sweet and made the experience of renting a Car fast with a bunch of smiles Ever, I need to rent a car I will definitely be back”
“What can I say!!!!!!! I called on Saturday, selected the new 2019 Vantage not without the amazing assistance and follow up of Patrick O'hara. Finalized the details on Sunday and picked up my new car on Monday. Having been in the automotive business for over 30 years, Patrick you are first class and Penske Automotive I'm sure knows they're lucky to have you. You were ever so patient, answered all my questions and not once did you exhibit anything but 110% professionalism. Worthy of 10 stars if the scale went that high. For anyone looking at any of the 5 or 7 brands that Patrick represents, he most definitely is your guy. The Sales Manager Burkhardt, (please please forgive the spelling) was most gracious tending to any and all needs to make the experience even more over the top. Little touches in his position that he was gracious with was more than appreciative. And finally Alexandra putting my gate code decal on my headlight with the most steady hands was a very nice touch. First class, personal, enthusiastic in all they do. Just very appreciative. Much continued success to you all!!!!!!!!!”
7:30AM - 5:30PM
2929 N 75th Ave Ste 11, Phoenix“I had read the bad reviews online before I came and was excited to find them inaccurate! Shawn was the employee who helped me, and I believe he is the manager as well. My experience was great, and even though they didn't have a full-size SUV available, he provided me with an alternative option which worked out perfectly. I will continue to use this location for my rental needs.”
7:30AM - 6PM
555 W Bell Rd, Phoenix“We had the best experience which deserves 5 stars. We've been coming to this location since 2012, absolutely, no issues, no attitudes, everyone is always professional and nice and there's always enough vehicles. When my husband and I arrived there was a long line but the wait wasn't long at all. Justin assisted us, he was very helpful, he explained all the steps describing what add-ons were available in detail and answered all our questions. We opted for the damage waiver that keeps you from paying anything for any damage that is not your fault. We highly recommend Enterprise Insurance. Justin is a Rockstar.
Bringing the car back was also no issue Brooklyn assisted us and was very friendly and courteous and made sure to offer a printed receipt to us. We have nothing but good things to say about our experiences. Our experience with this crew at Enterprise was excellent. Great staff, great service, very accommodating, we highly recommend to anyone looking for a rental vehicle to go to this location.”
7:30AM - 5:30PM
4121 S Central Ave, Phoenix“Sean is the man! Phenomenal customer service from him which made the rental process quick, easy and personable. He even gave me a call a day or two in advance to confirm I was still coming for my car which was a stress reliever to know they were expecting me and did keep the car I selected reserved for my family which was essential for our needs. I will be back next time I need a rental!”
“The customer service I received today was immaculate. Miss Teresa (manager) was VERY NICE. She got right on business and even having my mattress being shipped to me today, didn’t have to wait not even a business day.”
“Owner is professional.He makes you feel comfortable driving his vehicles. Vehicles are well taken care of. Owner is very responsive to vehicle maintenance. Good guy to work with. I was able to keep up with my steady work load by using his vehicles whenever my own was in the shop. The Flexible meet times were very convenient!”
“David the manager at the phoenix airport was amazing! Helped us out when fox did us dirty. Gave us an upgrade and the price was great! They had car we needed and it was ready and cooled when we walked down! Very satisfied with rental and with customer service!”