Big Brand Tire & Service in Phoenix is a tire shop and auto repair center known for providing exceptional and exemplary customer service. Customers report outstanding, friendly, and honest service, with staff noted for being responsive, efficient, and going above and beyond to help. The shop handles a wide range of needs including tire purchases, battery replacements, brake service, and diagnostics. Many reviews highlight positive experiences with quick repairs, fair and great pricing, and efficient service even on weekends, which leads customers to highly recommend the business. People state they will definitely return for any future tire, maintenance, or auto repair needs because of the excellent service received.
This shop went above and beyond when I needed them to replace my rear wheel hub - they set my appointment and in less than 5 hours the job was complete - they have the best prices in town! They were extremely helpful and fast! :)
October 2025
I needed a unique tire today, and Steve went above and beyond to help me find it as soon as possible. His excellent customer service and efficiency in finding the tire in stock on a Sunday truly saved the day. Steve is an asset to the team, and I’ll be returning for any future tire needs because of him!
October 2025
We just purchased new tires and sensors for our vehicle and we are extremely happy with the service we received. Steve B. Attended us and gave us outstanding customer service. We highly recommend Big Brand Tire and Service
