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May 2024 by CC A
I don’t have enough amazing things to say about Burland. I originally went in with my girlfriend to get some ideas of an engagement ring with the intention of purchasing from a family owned jeweler rather than some of the big shops. What I received in return far exceeded any expectations I had. The ring my girlfriend wanted was very unique and required a lot of customization. They were phenomenal at taking me along the journey of the piece being made and I can’t emphasize how great they were through the build process. You will not regret coming here for any of your jewelry needs. There is something to be said about a jeweler who does good work, but their fairness and attention to detail should not go unnoticed! Don’t hesitate to stop in, you will not regret it!
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March 2024 by Hunter Bryan
I had a genuinely enjoyable experience here at Burland Jewelry. I had lost my engagement ring and needed to replace it ASAP. I stopped by the store and the staff made the experience quick and easy, and also enjoyable! Super nice and friendly environment, and they have other services (like watch repair) as well. I will definitely be going back soon!
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February 2024 by Amanda S.
I called their store at 5:38 pm today. The friendliest gentleman answered my question about a potential repair to my watch and invited me to stop by, even though they close at 6 pm. When I arrived just minutes after hanging up, he was very welcoming at my arrival. He offered to take a look at my watch immediately. It took less than two minutes and the repair was complete! I was amazed! He certainly exceeded my expectations on all fronts! This seems to be a small mom and pop shop, tucked away in a shopping center and I'm so glad I found this gem!
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December 2023 by Sa D.
Great experience at Burland today. Stopped in to adjust watchband. Was quickly helped and repair done while I waited. Great customer service!
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November 2023 by Jon H.
I had some rings that were just the wrong size, one too big and another too small. I'm not going to take them just anywhere, but it's not like I keep a jewelry guy in my rolodex. Burland did a wonderful job resizing, they were super friendly to work with and they give my kid a ring pop every time I walk in with him there! At this point, they've taken care of three items for me and I couldn't be happier. Burland is definitely going in my phone as *Jewelry guy for any future needs. :-)
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September 2023 by Eli Rodriguez
Found this place a couple of days ago while doing a simple Google search. They’re only about 2 miles or so from my house so I decided to give them a try based on positive reviews… I’m glad I did!! All of the workers I encountered were very kind and personable. I just needed new batteries for a couple of watches, but I didn’t get there until about 10 minutes before they were set to close. I fully intended to just drop my watches off with them and come back in the next day or so. They let me know that they’d be able to replace both batteries right then and there, talk about service! They were willing to stay a few extra minutes after closing to help a customer out, which I didn’t expect, but fully appreciate. I just feel like they went above and beyond, they could have easily told me to come back the next day to pick my stuff up, but that wasn’t the case. I absolutely recommend this place not only for the exceptional customer service, but the prices for changing the batteries were really reasonable as well. Will definitely come back here for any future jewelry repair needs and recommend that everyone do the same. Thank you again Burland jewelry!!
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September 2023 by Rhonda Teel
I love Burland Jewelry Center! I brought my mother’s Anniversary ring to have it made into a Necklace. I used that and a ring of my Aunt’s that had diamonds in it. The Necklace turned out so Beautiful and instead scrapping the ring suggested I put 2 Sapphires in it. I couldn’t be happier with both. A great family owned Business by a great family that make sure you’re happy with your purchase.
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August 2023 by Arizona Higgins
Burland jewelry is the best jewelry store in town. Family owned and operated. Very professional staff. Amazing selection and service. I highly recommend Burland!
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April 2023 by George S.
My fiancee and I went here for an engagement ring. Amanda's service was above and beyond in helping us create the perfect ring. The prices were very fair. Would go back in a heartbeat.
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March 2023 by Ted Nance
Approximately a year ago I had a ring I purchased sized down. It's 3 days before my wedding ceremony and I've decided to bring the ring to Menard Jewelers and they've indicated that the ring was damaged and that's the blemish we've noticed ever since the sizing was done by Burland. My family has called Burland their family Jewlers for decades but I feel after this workmanship that I'll have to reconsider. I'm going to have to call and see what coverages there is to the damage they caused.
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February 2023 by Breanna Kern
I've had two necklaces fixed here over the last two years. I really appreciate how kind and affordable they are compared to the big jewelry chains. $25 to fix each chain (:
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February 2023 by Julia B.
They were reasonable and respectful, did a great job resizing my wife's bracelet. I would recommend to any of my friends.
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January 2023 by Jess X.
I haven't used another jewelry store since my first review. Burland is family. They treat you like family, are excellent at repairs of any kind, and have beautiful pieces. The service is impeccable. I love stopping by to see what they have. I'll be sending my future son in law here when he's ready to get a gorgeous engagement set. I love mine, it was hand picked with the help of Amanda. Best place hands down for fine jewelry.
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January 2023 by Joshua L.
Had a great experience purchasing an engagement ring from Burland jewelers. Marc was friendly and helpful, while my wife figured out exactly what she wanted.
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January 2023 by Scott F
I’ve sold a lot of stones/gold the past 10 years, this place tried to scam me by offering $16 per gram for 14k gold. That’s a bona fide fraud. It’s very easy to verify the price of gold, they were def trying to take advantage.Just left Arizona gold exchange where they offered me $280 for the exact piece Burland offered me $160. Luckily I know my stuff, and it was a small piece, but I feel bad for anyone that trusts this place.Please be careful
