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August 2024 by Matt LaBrenz
Friendly and helpful employees in the store but, unfortunately, we’re pretty unhappy with the mattress we purchased.
We purchased the Sedona Luxe, the most expensive one in the store, and initially it felt great and we loved it.
However, we noticed after about a year we both started to wake up with back pain every single day and noticed sagging where we sleep. The mattress no longer feels like it’s “supporting” us.
Now coming up on 2 years after the purchase the sagging is still continuing to get worse, and I think we’re out of luck and need to chalk this up as a learning experience.
Its a bummer when you buy the most expensive mattress in the store hoping that it would mean the mattress would last WAY longer than 1-2 years before sagging this bad.
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August 2024 by Josh Keith
Excellent location, staff, and product. While I ended up returning my mattress, I was thoroughly impressed with the entire shopping experience. Steve was excellent to work and was very communicative during the entire delivery / return process. Brooklyn Bedding makes quality mattresses with quality materials, I'm really bummed it didn't work out.
(Note, I'm really picky about mattresses... my return was no fault of BB)
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July 2024 by Chacote Outdoor Recreation
The name might put you off, but it is actually the name of a gal that owns the place, Johns baby girl. It is an Arizona company bereft of Yankee democrat sissy inspired filth, and they treat folks right, be sure to ask for Uncle Steve he is an Ohio outdoorsman and a good judge of tough bedding gear made right, all of these mattresses are hand stitched by blindfolded employees that must feel and sense each stitch in a painstaking and methodical way that is a tradition carried over from saddle making, a fun fact the mattress that Paulita Maxwell and Billy the kid celebrated their love on was a Brooklyn Merwin style mattress and even though it was soaked in blood from the night he was back shot by Pat Garret, she kept it and it continued to serve her well for the remainder of her life, until placed into conservatorship at the Billy the Kid Museum in Ft Sumner N.M. John and Rob Merwin, are rumored to have certified that the mattress was in fact a mattress used for sleeping and very similar and different to the types they currently produce.
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July 2024 by Bob Ruch
Very pleasant experience with a knowledgeable representative…haven’t received the mattress yet
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June 2024 by Pete Knadler
Steve did a great job and took care of me
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April 2024 by James Roberts
Alan Morris was very welcoming and knowledgeable to assist us in our selection process.
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April 2024 by Peter Remondino
Lots of choices to try out and actually lay on vs. online buying. Even though I had done alot of research on my own, Alan was knowledgeable and helpful. I found Brooklyn Bedding ALWAYS came up in ANY online search of "best beds". I'm a side sleeper and chose the soft, Aurora Luxe with pillow top.
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March 2024 by Richard Turner
Great service and good prices!
Thank you, Steve
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January 2024 by Curtis Allan
Steve is amazing! I highly recommend him for any of your bed purchases.
He has taken great care of me every time we do business with him.
Due to my owning a vacation home business- we have over 55 Brooklin bedding beds- I won’t go anywhere else for the beds- great quality- customer guest consistent raves about the comfort of the beds.
Thanks Steve for yet another great experience getting my new personal bed.
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January 2024 by Doug Payne
Steve P was great and helpful.
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November 2023 by Julian Galluzzi
Quick and easy
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November 2023 by Linda Bollinger
Steve is always amazing at 12 Street and Bell. Always has what I need and is always willing to find it if he doesn’t have it at his store. I always go to him when I need something for my bedrooms. I am so happy with my mattresses.
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October 2023 by Erin Elizabeth Rooney
Steve was a SUPER showman! Steve is very knowledgeable and knows all the BB products inside out. Mark has chronic back pain. Steve helped us carefully select the Helix Midnight Elite. We chose the queen, but changed our mind, and ultimately purchased the king. We are so happy ? w our new bed! Steve is very respectful of the decision process and the time required to make this important investment. Steve shows interest in getting our needs met. The no pressure vibe kept us focused on figuring out IF and WHAT was best for us. Thanks Steve. ? Also, special thanks to Bryce, Kyle, and Marco for the professional delivery and expedient assembly. Keep up the good work, guys! Thanks ?
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October 2023 by Jason Mielke
Zero pressure, very kind and informative. Great experience. Steve is top notch
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October 2023 by Edward Gaxiola
Friendly staff. Clean showroom and best price.
