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July 2024 by Chris Pate
They were great, they not only did they inspect my issue and walk me through what was going on but they completely gave my car a fully detailed inspection and report which was appreciated
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July 2024 by Victoria Castaneda
Great service- received Inspection report with pictures re: service being done and recommended. Ari - service advisor is patient and answered all questions I had. Will be returning- finally an honest Mechanic Auto shop!!!
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July 2024 by Amy Vance
I was impressed with my first experience at Borst Automotive. I went in looking for a cheaper alternative to the dealership for my Honda CR-V. The routine maintenance was done efficiently. They treated me to a warm chocolate chip cookie and soda while I waited and even ran my dirty vehicle through the car wash. I appreciated their applying a coupon to my charges and finding a nail in my tire which might have derailed my upcoming vacation had it not been located and repaired. I give them 5 stars and will definitely be back.
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July 2024 by Bass-Master-Steve ___________________
Very professional, courteous, clean facility, did a great job,highly recommend
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July 2024 by Katie Bagnata
Was able to get me in on short notice and didn’t take long at all. I love the fact that when they run a report on the car they give you results with pictures. Very helpful! Will definitely be coming back when I need more work done on my car.
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July 2024 by Louise Gyger
I was determined to take my car to the dealership until I found Borst. They service both our cars now and I'll never look back. They are professional, honest and will not overcharge you. If you don't need the work, they will tell you.
Highly recommend!!!
*****
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July 2024 by Linda Mason
Great service and staff. The price for my oil change, tire rotation and car wash was incredible too! Thanks.
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July 2024 by Lisa Prach
My sister and I were vacationing and broke down the day before we were leaving for home. Lee, Jason, and team were nothing short of professional, friendly, and proficient making sure our car was fixed and ready to go the next day. We can't thank them enough for helping us out when we were in a jam. We highly recommend this location in Phoenix. Thank you for everything
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July 2024 by Sandra Lili
Excellent service, very professional. It was an excellent service and they are very professional.
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July 2024 by Sandra Feil-Jorgensen
Very pleased with this auto repair shop. Tom, the manager, was very pleasant when I made my appointment and able to schedule me for the next day. My service advisor, Andrew, was also pleasant, knowledgeable, and honest about my vehicle. He didn't try to upsell me on unnecessary repairs. Even the lady who cleans the lobby and runs the shuttle as well as taking vehicles to be washed was very nice. And the employees all seem to get along and care about each other, which says a lot about how they will treat their customers. They aren't as close as my regular shop (10 miles vs 1 mile; came because AAA gave me a coupon after having a battery replaced) but I honestly believe this will be my new shop. Thanks, everyone, at Borst Automotive.
Edit: I have been here twice since my original post and can honestly say that they are the best shop I have ever been to, and I've been in the Phoenix area for many years so have tried many. Clean, courteous, timely, easy to schedule, no hard up-sells; what more could you ask for? Thanks, Borst!
Edit: Once again, Borst saves the day. Extremely easy to schedule online; dealt with the warranty company; shuttled me back and forth since the repair would take some time (thanks, Jason), kept me informed every step of the way. I wish all companies treated their customers this well. Thanks again, Borst!
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July 2024 by Dessie Cullen
Very thorough examination of my care. The staff was professional and courteous. I would definitely go there again. Appreciated the service with a smile.
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July 2024 by David Daniels
You guys are reasonable and straight forward thank you sincerely
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July 2024 by John Demcko
Very clean and professional workplace staffed by knowledgeable people. Prices are fair and the quality of their work is excellent.
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July 2024 by Doug Houle
Professional staff with quality work.
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July 2024 by 17AR
I prefer getting my oil changed at this particular location due to their excellent customer service and perceived honesty. They provide an online breakdown of all necessary car maintenance tasks, allowing you to select the services you require for the day or schedule an appointment effortlessly.