-
March 2024 by Melissa Dowling
Every time I come to this store, Jose is amazing. He knows exactly what he's doing is always so helpful. He is, without a doubt, the reason this is my favorite boost store in all of Phoenix.
-
July 2023 by Liz Medina
Had an issue with my phone and the girl there had it fixed in 5 minutes.Great service!
-
May 2023 by Goddess OfGreatness
This Store is never open on time. Third time here this week. 10:15am still closed.
-
April 2023 by Garrett Jones
The store manager Cynthia was more than understanding when it came to me breaking my phone and when I told her I tried and was unable to purchase a case she made it right by apologizing for the lack of service with the phone case and ordered me a new phone. I can't thank her enough ?? definitely coming back as long as I get her again!!!
-
March 2023 by Lucia H. VanderWolk
I bought a boost Samsung A03. I have spoken to customer service over a half dozen times trying to get my voicemail working. Callers hear that "the person you are trying to reach is not a subscriber ". I was told the cell tower was down, I have been asked to call back in 73 hours and finally go to Boost Mobile store. I waited an hour and a half while the clerk spoke to customer service...to make a long story short; I still have no voicemail and Boost Mobile will not unlock my phone for 6 months???
-
September 2022 by WÜLF TOWING
Quick and easy service.
-
March 2022 by Miriam Cordoba
This store is never open on time , and close during the day , the customer service is the worst don’t come to this location
-
March 2022 by Deanna Sanchez
It’s a good phone company service is great
-
February 2022 by Michal T.
Like many other people, I recently had to upgrade my cell phone due to the 5G rollout. I was happy enough with my old phone and I did not look forward to the time I would have to spend setting up and becoming familiar with a new cell phone. Using the internet, I found a Boost Mobile store near me at 3202 E. Greenway Rd. #1605 Phoenix, Az. 85032. I was impressed when I walked into the store and a young lady named Cynthia said, "How may I help you." Cynthia's charisma and attention to me as a customer helped to put me at ease. Cynthia's ability to listen and help me made the process so much faster and easier than I ever expected. She is friendly, knowledgeable, and very skilled. My visit to this store was beyond my expectations. It's not often that I experience this kind of professionalism from anyone, let alone such a young person. The store was neat, clean, and well organized. Cynthia's great customer service is why I would go back to this Boost Mobile store. This young lady would be a tremendous asset to any business that she may to choose to work for.
-
December 2021 by Gabriel Medina
The two girls there were nice and helpful
-
September 2021 by Becky R.
0 stars if I could. Not only was the store unable to resolve the fact that my 3-month-old phone - which I bought from Boost - will not work with the new SIM card that Boost says I have to upgrade to in order to continue having service with them, but one of their employees at this store kept both the new and existing SIM cards AND my SIM card tray when I refused to buy a new phone from him. When I asked him to return them to me, he refused. He said my phone (an iPhone SE new generation) will not work with their new network and that I need to buy a new phone directly from him in the store, even though my existing phone was working perfectly and I've been using it for less than 3 months. That's crazy. So now I have a very expensive paperweight. A phone should last for more than 3 months before needing to be replaced! Buyer beware.
-
May 2021 by David Midler
Horrible experience.
-
April 2021 by Heather D.
Only Boost store I go to. They know what they're doing at help however they can. Staff knows what they're doing and they save you money if they can. Usually well stocked to. Worth driving to since I've had bad luck elsewhere. Not with them they do a great job.
-
January 2021 by Delia Vasquez
Great service! Friendly and attentive.
-
April 2020 by Samantha Fox
Dumbest most useless people ever working there..
