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February 2024 by Jennel Davis
Friends staff, very knowledgeable.
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November 2023 by Janessa Reed
I walked into the store ready to spend at least $800 today to get an upgrade because I cracked my phone screen. I walked out without purchasing anything because the representative clearly was more interested in her personal phone conversation. I let her know I was looking to upgrade my phone due to cracking my phone screen. She asked me how long I had the phone and I let her know for over a year. Without even taking my number or pulling up an account for me she goes into how upgrades are expensive and basically not worth it. She seemed unwilling to help and uninterested in her job so I left. I have had MetroPCS for several years and have never had a representative handle a customer inquiring about an upgrade the way in which she did. If you don't like your job get a new job because sitting on the phone running your mouth instead of assisting customer is poor customer service. Literally just going to go down the street to the next MetroPCS and get the proper assistance. I would not recommend this location.She kept talking about the price point when I didn't even look at any phones but to assume that I don't have money is discriminatory. Lol her loss.
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September 2023 by Fermin Peralta
Great customer service the girls
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August 2023 by ivan
Victoria is excellent at providing customer service, she looks for a way to solve problems, she is very kind. Excellent
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May 2023 by Elizabeth V.
This is the worst phone store. The emplogre today literally lied to me about doing something because she was too lazy to wait on ths phone. Virtually everyone I have interacted w in this store is super lazy. She probably lied because I canceled m serv today. How offensive. Now I have to go into a Boost Mobile again after she lied and wasted my time, again seemingly because she is super lazy.
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January 2023 by unknown player
Store was very clean fast service Estefania was very helpful very informational knew what the issues was knew how to fix it. Definitely the best store I have been to.
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October 2022 by Kyle Kennedy
Small facility but very clean
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July 2022 by Monica Newsome
The ladies were very nice and the store was very clean! I would recommend this place to everyone!
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June 2022 by Samantha Lanciotti
The people there are unveiling to help and generally don't care.
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June 2022 by Black Cloud
Very nice people
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March 2022 by Maricela Santos
(Translated by Google) The girls were very kind and very tentative, the other time I went and the girls were in a bad mood, but the ones today are very kind, thank you very much(Original)Muy amables y muy a tentas las muchachas el otraves fui y las muchachas estaban de mal umor pero las de hoy muy amables muchas gracias
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December 2021 by T. M. Nyki Robertson (LadyThunder)
I was fine with them, until they arbitrarily changed my phone number!
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August 2021 by David Smith
Excellent service by Yessi and Bianca! Thank you!
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February 2021 by Tina Robertson
I was fine with them, until they arbitrarily changed my phone number!
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February 2020 by Eduardo Hilario
jenny was alot of help, great customer service & was knowledgeable about what she was selling