Big O Tires in Phoenix, AZ, is known for its legendary friendly service and commitment to customer satisfaction. The team, including the store manager and staff, is praised for their professionalism, knowledge, and communication. Customers appreciate the honest and respectful treatment they receive, especially during emergencies, such as tire blowouts. The service is efficient, with quick turnarounds for tire installations, rotations, and oil changes. The business offers a wide range of services, including free alignment checks, tire sales from trusted brands like Michelin, Goodyear, and Pirelli, as well as oil changes, brake services, and more. Customers have noted that there is no pressure to upsell, making the experience hassle-free and reliable. When issues arise, the staff promptly addresses them, ensuring customer concerns are met with apologies and corrections—demonstrating their dedication to service quality. Big O Tires values word-of-mouth recommendations and aims to leave customers satisfied, encouraging them to share their positive experiences. Overall, this location is highly recommended for anyone needing tire and auto services in the area.
