Visited to get a Jitterbug phone for my mother. Turns out, they no longer do the activations in-store for the Jitterbug. Calling from home for activation was easy enough, however Best Buy may want to note this on their website to save people a trip, and recommend ordering the phone online.
February 2025
You could have asked if I needed help as I was standing there looking around for what I needed while employees walked on past me.
January 2025
Normally Best Buy for me is a decent experience. Unfortunately at this location, I drove an hour to go pick up my item only to be told it was canceled. They could have just sent me an email beforehand and saved me time.