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October 2023 by Patrick Lipton
Juan, the driver, was awesome. Did a good job and directed the others well. Great sense of humor and very knowledgeable about packing. We had nothing broken etc. Juan deserves a bonus!
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October 2023 by Tom Lichter
This was a nightmare move. I was assured Bekins was a quality moving company and my goods were secure. As a result I almost didn’t take out the additional insurance. So glad I did. Almost every piece of my wood furniture was damaged in the move. An electric desk I had was ruined because they packed it with the legs up and stacked heavy items on top of it and kinked out be of the metal legs. They broke the headboard of my bed. The list goes on and on. I would not recommend this mover. On the plus side the claim process was painless for the most part but I had to list and photo each piece of damaged goods and submit. I was paid promptly once the claim was submitted. But as far as I am concerned I should not have had to submit a thing. NO ON BEKINS!!
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October 2023 by ドル子*Doruko*
We are using this company for PCS from Arizona to overseas. We started opening boxes and found some trash, so negative 1 stars.Jordan was great worker and professional. I give him 5 stars.
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July 2023 by Janice L.
As others said: theft issues and on top of that: prices were no where near what they quoted us for.First off: Pricing.We got a price quote. They told us if we packed some of our own boxes (which we did 25+ boxes on our own) and didn't need the extra men, it would come down less. It didn't. It came out HUNDREDS more than their original price quote. Second: Broken Items.Had a few items get broken including a lamp, fire pit was scraped because they rolled it, etc. The list went on. Third: Theft!?!?!My partner tracked their AirPods to one of the mover's homes!!! They also informed us they had a patio cushion left in their moving truck and will "eventually" drop it off. They never did. And when we attempted to get clarity on some of these issues, they pretty much ghosted us. And since they already had our credit card, they charged it without any apologies. This was after a HUGE tip we provided and even one of the movers called us to thank us (drunkenly) that night. Absolutely the worst and would NOT recommend them!
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June 2023 by Charlie Loud
As retired military I had many move in my 20 year career! Some were OK some were NIGHTMARES. This move with Bekins was a breeze!! The staff was helpful and the movers were like family!!
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June 2023 by Jenny Porter
I have worked with this company for the last year and a half. We have them make deliveries every 2 weeks for us. My whole team appreciates their hard work and willingness to help when they are able. If we have an issue (which is so rare) they get it fixed right away for us. They do white glove services delivering cafe foods. They have to break down the pallets and unload all the products, and take all the trash. They do great.
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April 2023 by Jean Palumbo
Not my first rodeo with Bekins and in the past they were awesome. This latest move was horrible. Packing was awful. More broken things than any prior move. Ceramic and glass items packed with little to no wrapping with metal items. Packers evidently couldn't write english so they wrote the same thing on each box - kitchen, bath, or bedroom. I still can't find everything. Instead of carrying boxes into truck they pitched them in. No wonder so much was broken. They threw whatever they saw into boxes with no reasoning. At the end they just dumped a pile of unboxed items into the garage - no packaging or protection. Really worst move of my long life!
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February 2023 by David Caruso
Long haul move that we were nervous about. They handled us from end to end and were able to store our things longer than we anticipated as the last tenant's new place got delayed so we had to play wait and see. We kept them in the loop and knew once it was ready we had to schedule our delivery and it wouldn't be immediate. We heard it might be a certain day two weeks away so just went for it and scheduled for that day. Luckily it worked out and they delivered with no issues at all! Uhaul was great in college with a one room place and a couch but when you have a whole household don't do it yourself - you'll regret it. Packing is totally worth it - they have boxes specifically made for anything you have - from plates to shirts in your closet. 10/10!!
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February 2023 by tony sterpe
Very nice people. Always on top of what was going on. Gave a quote and stood by it. No up front payment. What was quoted at the beginning was the final payment when we got to our destination. Would recommend Begins to anyone that needs a moving company.
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January 2023 by Farshid Sadeghi
Excellent job moving, they were unbelievably efficient and completed the move two hours below their estimate, and their original estimate was a great deal, and very fair to begin with,. They were also very kind and responsive during the move.
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January 2023 by Glyn Rutledge
The moving crews were very thorough and professional. My belongings were well taken care of. Very pleased with the experience. HighlyRecommended.
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December 2022 by Miss Teddi
From the office staff to the sales people to the packers and movers and driver everyone was very professional. They went the extra mile to make sure our cross country move went smoothly and everything arrived in a timely fashion. Friendly and patient and attentive. Highly recommend Bekin!! Thanks Alex!
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November 2022 by Official NayyNayy
Moving can be so stressful, I am blown away by how smooth Bekins made this process for me! Thank you so much! I will definitely be using them for any future moves. :)
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November 2022 by Deborah Larkins
Bekins underestimated by over $200. And they missed it on how long it would take. I've used Bekins twice in the past and this has never happened. I expressed my displeasure and was told that it was "legal." Yes, I know that, but I thought I was hiring a professional company with lots of experience. That's why their estimate, higher than smaller companies, was ok to begin with. I just didn't expect it to go higher. We gifted the packing and move to my daughter and her family. Her husband even packed up more than originally planned himself to try to help us save money. Can you imagine what it would have been if he hadn't done that?
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November 2022 by Dennis Miller
Workers did a great job on reassemble of furniture taken apart by Wheaton
