-
December 2023 by Wendy Murray
BOA associates are very friendly and helpful.They will always make sure your needs are met and if they just can't help.They really cant..Love this bank
-
August 2023 by Denise “DeLaPet” Peterson
Wow to make a very long story short. Bank of America ALLOWED lawyers to take 13,000 dollars out of my account without checking the fact that I am not a party to the case in question. My name is not on the Judgment!! Talk to ya soon B.O.A.
-
May 2023 by Charlotte Hake
Staff and tellers have been friendly and very helpful each time we have stopped in with questions.
-
April 2023 by Michael Michaels
Nice location. Plenty of parking. Greeters are pleasant and helpful.Tellers are friendly and helpful.Easy in and easy out.
-
January 2023 by boris terezoff
So disappointed in the knowledge of the staff that works there. My husband and I apply for an equity loan and we were told that we qualify with no problem, not that we were decline but we were told on the phone that we can try in 3 months again.... the loan representative from this branch called and ask us to go back again and apply in a few days. He was not even aware that you have to wait 3 months :) After 3 months we applied again with all the updated info from the first time, but was told completely different reason for declining the application. Their staff has no idea what are they doing... I'm closing all my accounts. Can't trust this people with my money!
-
December 2022 by Darin G.
Slow service, only 1-2 tellers all the time. Every time I come, the business teller line is never open. They need more employees
-
September 2022 by Daryl Brown
No notary on staff at the PV location. Disappointing when the branch is your business's bank. Notary services are essential for most business owner's and traditionally, that service is provided by your bank. They do reimburse you for traveling to the UPS store, to secure the service, but as my firm's business banker, BofA should not force me to do that, or they should also reimburse me for my time. If a staff member notary leaves, they should immediately train at least two other staff members to provide that service. Come on BofA. Step up your game. Don't rely upon your historically good name to excuse reduction in customer service. Weak leadership at the top is to blame, losing sight of their customers in lieu of the bottom line. Unfortunately, it's yet another example of the disturbing trend with this once highly respected bank.
-
September 2022 by Daniel Tocora
Ashley is the best ! We love coming to the branch . So friendly and knowledgeable
-
September 2022 by Angie R
Great, quick customer service. Everyone was very polite and helpful!
-
April 2022 by Robin S.
I just had the most amazing experience at this Bank of America with Oscar. I needed to issue a wire transfer, as well as get cash, and he was so professional and executed both actions quickly and efficiently. He was very kind, knowledgeable and professional. I was very impressed!
-
March 2022 by Sam Andrade
I cannot say enough good things about this branch officeI have dealt with Sepideh in several occasions she has gone above and beyond to make sure that I was fully satisfied with all my banking needsThank you Spideh Mohtadi for such outstanding service, your commitment to your profession is beyond approach.
-
December 2021 by Wun Deep
Worst Branch ever they don't even have enough money to cash checks ??♂️??♂️
-
November 2021 by Emily Leclear
Setareh Bakhshian made my debit card process easy, and she was so helpful and kind!! I’m 18 years old, and my parents were out of town during the time, and she made it easy for me to understand how everything works!! Prompts to her for making my experience so good for me to leave a review!!
-
July 2021 by Victoria Prodan
Love the customer service I had, super quick and helpful . My favorite branch!
-
May 2021 by Charmon Stiles
I made an appointment 3 days ago to meet with a banker for a notary signature. I took time off work for the appointment and waited in line to find out they didn’t have a notary today. What’s worse, is that I got the confirmation/reminder for my appointment. I had to go to the UPS store and pay $20 for 2 signatures. As a long time customer with multiple BofA products I would appreciate if I was notified they couldn’t service my request. And if they had great customer service they might have even helped me get scheduled at another location.Update: I got an appointment cancellation 1 hour after the appointment.
