The worst phone tree AI hell. It's impossible to get through to a human. Called to report a fraud. Never got through.
February 2024
I received a random $2 check in the mail from Bank of America with no explanation and no contact information. I do not even have an account with them.I found a number to call and the automated system would not put me through to an "associate" because I did not have an account number. Ridiculous!
July 2023
Bank of America stole our home through fraud. As a result, my partner of 26 years died. Thanks Barry from Buckeye Road and your fraudulent loan modification scheme. It's been eight years now since Tim Ketchum died and I still blame Bank of America for what they did to our family.
