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February 2024 by Grant Fowler
Bill and Jorge are nice, the manager is rude, inconsiderate, incompetent, and an overall piece of hot garbage!!!!
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January 2024 by Arizona Transaxle Exchange
Customer service is GREAT! They had an opportunity to sell me a ton of stuff I did not need but went out of their way to help diagnose the actual problem, which saved me a ton of money.I will never go anywhere else for my air compressor needs.Very honest! Highly recommend!
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December 2023 by Brad A.
These guys have kept my air compressors working great over the years. They recently came out and fixed my Atlas Copco 50hp. The service is always great, techs are knowledgeable and their prices are always fair. They were referred by the friend and we have not been disappointed. In a time where business seem to gouge customers in a time of need, we have always found Az air compressor to be extremely fair and they do not try to oversell. To sum it up, -quick, reliable service -fair prices -knowledgeable staff I'm would recommend these guys to anyone for their compressor needs
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November 2023 by The Screen Print Factory
Scheduled a time for a tech to come look at my leaking compressor. Never showed. I called and they did not even have plans to come.Finally the guy stopped by. He was nice and tried to pin point the leak. He left and said he would get back with me the next day. I let him know this was urgent. The compressor is a major piece of equipment for us. He did not get back with us.It has been weeks with no word. They didn't have any notes about the visit and the guy was on vacation.Every time I have gone in, I feel like I am bothering them. Terrible customer Service and rude onsite staff. The vibe was off from the very first visit.
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November 2023 by Gene Walentiny
We had a problem with our shop compressor, and with 1 call, they had someone come out the next day! GREAT service!
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April 2023 by Enjoyal LLC
I had a horrendous experience with Arizona Air Compressor. Their customer service is abysmal, and they will overcharge you at every opportunity. The owner, Pat, lacks basic customer service skills and has zero interest in customer satisfaction. Frankly, I'm astonished that this company is still in business.I made the mistake of purchasing multiple air compressors from Arizona Air Compressor in the past, but I never had to use their repair service until recently. And boy, was it a nightmare. The technician charged us for a whopping 4.5 hours of labor, despite only spending 1.5 hours on our compressor. To add insult to injury, when we reviewed our surveillance footage, we discovered that the technician spent nearly 45 minutes browsing social media on his phone. It was outrageous!When we brought this matter to the attention of the owner, Pat, he couldn't care less. He showed zero interest in resolving the issue and even had the audacity to suggest that we sever ties with his company. It's clear that customer satisfaction means absolutely nothing to him.I strongly urge you to learn from our costly mistake and avoid Arizona Air Compressor at all costs. Unless you enjoy being taken advantage of and receiving terrible service, do not use this company. Their poor customer service, overcharging practices, and lack of professionalism are simply unacceptable. Save yourself the headache and go elsewhere for your air compressor needs.
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April 2023 by Enjoyal L.
I had a horrendous experience with Arizona Air Compressor. Their customer service is abysmal, and they will overcharge you at every opportunity. The owner, Pat, lacks basic customer service skills and has zero interest in customer satisfaction. Frankly, I'm astonished that this company is still in business. I made the mistake of purchasing multiple air compressors from Arizona Air Compressor in the past, but I never had to use their repair service until recently. And boy, was it a nightmare. The technician charged us for a whopping 4.5 hours of labor, despite only spending 1.5 hours on our compressor. To add insult to injury, when we reviewed our surveillance footage, we discovered that the technician spent nearly 45 minutes browsing social media on his phone. It was outrageous! When we brought this matter to the attention of the owner, Pat, he couldn't care less. He showed zero interest in resolving the issue and even had the audacity to suggest that we sever ties with his company. It's clear that customer satisfaction means absolutely nothing to him. I strongly urge you to learn from our costly mistake and avoid Arizona Air Compressor at all costs. Unless you enjoy being taken advantage of and receiving terrible service, do not use this company. Their poor customer service, overcharging practices, and lack of professionalism are simply unacceptable. Save yourself the headache and go elsewhere for your air compressor needs.
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June 2022 by Matthew Hodge
I used these guys for years without complaints. We always paid on time. So now they are MIA. No service schedule maintained. I actually had to call to remind them we need service and they now say no more service without a credit card on file. Must be a management change? I told them I would not use them if I had to give them my credit card info for them to keep in their files. They didn't care. I'm finding a new compressor company. Btw Arizona Air Compressor has replied saying we did not always pay on time. This is a lie. We always paid on the spot when presented with a service or repair invoice. They claim I just need to vent. I say their service is now poor and they are not interested in retaining customers. No communication, no tech showing up to maintain our equipment, surly, unhelpful manager. And a response that says.. We are not interested in your business. Amazing.
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June 2022 by Jordan Sharp
Excellent service and very helpful. If you need anything for air compressors in Phoenix, this should be your one stop shop!
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June 2022 by John Cavalllucci
Needed help with a compressor issue. Called after hours and got an answer. Part was on site by 8a.m. this morning. Solid service you can count on.
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March 2022 by Adrian Rodriguez
Great staff! Great service!
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December 2021 by Russell Bleskachek
air compressor was their over a month when they said they'd have it done in a week or so. i had to call multiple times to check status then they said it was ready. picked up compressor used for the first time a couple days later and same problem, when i went back they said it seems like a carburetor issue after they charged me to clean carburetor and to leave it with them. this is a heavy compressor thats welded in a work truck not as easy as it seems should of been fixed before picking up especially after having it so long.
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December 2021 by Luis Torres
One owner, mike, fat shames people. He is incredibly rude and smells like alcohol. Then when I checkReviews, he avoids being an owner in response messages.Beware of this owner.
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December 2021 by Jeff R.
I have a past of being a machinery technician for the woodworking industry and after that being a big part in a family owned cabinet shop very near AAC. Our shop we started in 1997 in my dads garage and we quickly grew (due to my father being a very smart businessman and an exceptional cabinet maker) and expanded into a commercial building. When we made our move in 2001 we made a fairly large purchase of machinery which included a 120gallon 10hp 3phase Emglo Air Compressor. We became very successful until 2007 when we sold out due to economy. To this very day of Dec. 13, 2021 that compressor is still running daily because ARIZONA AIR COMPRESSOR kept it in tip top shape with a scheduled maintenance program. I continued working under new ownership until 2015. We had very few problems with that unit, but when we did AAC was right there and got us back up and running within a few hours. You guys are a very established company with exceptional service technicians! Even though a few years have gone by I wanted to thank you for being there for us!
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October 2021 by Ale Altamirano
Great customer service thank you Jorge for your help. ??
