Paradise Valley Ace Hardware is a locally owned store that prides itself on being a part of the community. Customers appreciate the nice selection of products and the store’s organization, making it easy to find tools, home improvement supplies, and gardening essentials. The staff is known for being friendly, knowledgeable, and eager to assist, often guiding customers directly to the products they need. While some reviews mention that checkout cashiers can appear disconnected, overall, many customers highlight the helpful customer service and the personal attention received during their shopping experience. The store also offers competitive prices and unique items not found in larger stores. With a commitment to being "the Helpful Place," Paradise Valley Ace Hardware is dedicated to ensuring a positive shopping experience, making it a recommended choice for locals.
It's the little things like actual customer service that make the difference. Great staff!
November 2025
Absolutely the best ace hardware in town. Excellent customer service. I didn't even wait one minute before someone came and cut 4 keys for me. The only bad part was a rude customer whistling for an employee to help. Last I checked the employees at this store work very hard and shouldn't be treated like dogs.
October 2025
Have everything you need and also what you don't. Helpful. So much better than the big stores.
