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June 2024 by Lidia Manov
Our experience with Michelle Cerna was excellent. She was extremely professional and so helpful with the several things we had to do. Highly recommend. We had a wonderful experience.
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April 2024 by Deon W.
This location is by far the worst branch when it come to minority. Save the embarrassment by going to a different location. The lack of help is terrible, they will just throw off just to pretend that they are helping but really not.
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March 2024 by Les K.
The best part for WF? Nothing! There are other big(ger) banks and lots of smaller ones. This bank does not care, makes err on 80 per - of my - transactions, AND won't even apologize - much less fix the wrong crap they do. Jack___es. Useless. Dangerous. Terrible.
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February 2024 by Jesus H.
Not only were they open on a Saturday which helped me out for my convince. But Mary was also very helpful. Thank you guys a lot. !
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January 2024 by rick webb
Sonjela the teller.. terrible customer service!!
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January 2024 by Alan Briden-Dudley
Worst customer service and they always act like I am a thief
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October 2023 by Robert K.
It's nice to have banking choices.. I don't think you'll find very many five stars at this bank. They are some of the rudest inconsiderate bankers I have ever had the privilege of meeting... I don't think I need to say anything more you'll see ! When you get the opportunity to meet the finest, they have the offer ....
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October 2023 by Sergio Santay C.
Excellent service
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October 2023 by Danyel Davy
I never leave reviews but this branch is literally the worst in the northwest valley. As a business owner and a customer of Wells Fargo since 2004 we’ve tried several times to give them a chance and every single time they fail us. It’s embarrassing to say the least from an established corporate bank. Other Wells Fargo branches take care of their customers immediately and offer great customer service just NOT this branch.
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September 2023 by Daniel La Vallee
Horrible customer service. Month after month, time to find a better bank.
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September 2023 by Michael U.
Went here on a Friday in the middle of the day and they had one teller working with no bankers.
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September 2023 by Lou And Madelon P.
Several services are not available without an appointment. They seem to be saving money by having less people. I couldn't get a notary without appointment. Went to US Bank in a Frys. No problem! Instantly helped me. Long hold times, even for cashiers check from another bank. They seem to be doing a good job making money for themselves, but customers don't get any of it. I've been with them over 30 years. Pulling out once I can find a better bank. Didn't used to be like this.
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August 2023 by Chris S.
Always great service here. They always have all the answers I need and really take care of me.
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May 2023 by Katie Salvo
We used this branch for a notary of some very important and time sensitive paperwork. According to our lender, the notary did not notarize the paperwork properly. We are now in a mad rush to re-notarize the paperwork and overnight it to our lender before the deadline. When we went back to the branch for their help and another notary not only would the bankers not help us, but they were snotty and acted as if we were the ones who messed up the notary. It is infuriating that we trusted them, could now possibly loose our home, and they are unapologetic.
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May 2023 by Jasmine Kegebein
Giving them a one star is pretty generous of anyone really because the amount of times I’ve had problems with these guys is insane not to mention the times I’ve called and had to wait over two hours for a person to speak to me. Glad I changed banks.
