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June 2024 by Kristen Eng
The pharmacy and staff are so unreliable and incredibly disrespectful and dishonest. I dropped off a prescription yesterday and was told it would be ready in 15 minutes and called another in this morning. Both were supposed to be ready by 1230. I rushed over from cave creek to pick them up and was told by a rude Middle Aged lady with glasses that the one from yesterday was not filled and the other was out of prescriptions. I don’t understand the general incompetence. I asked to speak to the pharmacist who rudely said he could not do anything and they had a line to move my car. The older lady with frizzy hair came back and told me to wait in the other lane and handed me back my card. She said 15 more minutes. Totally incompetent and rude. She told me to move my car and if I had issues to contact corporate. The medications were for my senior dog. Who was forced to wait in the car in the Arizona heat with me. Terrible service, just awful.
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April 2024 by Ben Love
Why can't you lock up the medicines that I need like primatene mist or Sudafed or something instead of having it behind the pharmacy when they're closed you guys are the closest Walgreens that is open till midnight everything else closes at 10:00 and my kid is having trouble breathing and I can't get him his medicine because you guys lock it up or in the pharmacy
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January 2024 by Julie Kirk
This pharmacy is very understaffed. I waited an hour for a prescription that I was told would be ready in 15 minutes. The pharmacy tech (Letty) not only was working the register, but had to get the prescriptions ready, as well. This was an impossible task as she had a line that was constantly full of people. She could not fill prescriptions while tending to the customers. After an hour she finally had help to free her up for fulfilling the RX’s. I told her I wasn’t upset with her, but very disappointed that management would cut staff back to the point that it affected the entire flow. Please staff your workers, so you are not setting them up for failure and angry customers!
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January 2024 by Fawzi Givargis
Always have to wait for ever on the phone, and most frustrating part is they pick up the phone, and just hang up without saying anything, maybe say we are little busy please call back, it will take us 10 minutes please call back, please hold on we will be with you shortly. There are some great people working there also. It seems like they are always shorthanded. I really like some of your people that I deal with, please don't force me and others to go across the street to cvs. As I am writing this, this is the 8th time, someone picked up and hanged up. I hope you don't view this as a complaint, just work on your opportunity areas please.
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January 2024 by Charlie Willsey
The pharmacy is exceptional. Great people and great service. Much better than CVS across the street. Total incompetence there.
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January 2024 by Michelle Stark
This is the worst pharmacy in the valley and staff. The fact they are allowed to treat people this way is ridiculous if I could a negative rating I would. So irritated with the incompetence of these people. It would better for society if they just didn't work at all.
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November 2023 by Francine L.
Pharmacy staff & store staff are consistently friendly, the store is stocked and clean
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October 2023 by Matt C.
This review is for the pharmacist (little Indian woman with glasses) when a doctor prescribed a medication to a patient, you should probably prescribe those meds. You are not a doctor! As a result of your negligence, my wife spent the night in pain, all because you weren't "comfortable" I hope you feel that pain in your life! Will never return, it's always something at this location, and there is no empathy at all, or customer service for that matter.
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October 2023 by Anna B.
Pharmacy online says one can walk in still open open for several hours . Only a few getting shots. Turned me and two others away said we needed appointment. Flu season. Not busy.
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October 2023 by Debbie Sandeno
Have used this pharmacy for many many many many years can't think of how many years. ?
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October 2023 by Jerry Pena
Rude. Rude. Rude. The pharmacy is the worst. Now I remember why we moved our business to Sams Pharmacy. No sense of urgency to help, no welcome, no thank you for your business. If they hate their jobs, they should quit. I will try and avoid Walgreens.
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September 2023 by Jon Aguilar
Longest wait at the pharmacy I ever experienced.
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August 2023 by Philip Paulson
This is a great Pharmacy and Drug Store. Employees are very helpful, (Paul) walked me to the location where I was looking for an item. He took his time and explained other information. The store is well stocked. We’re lucky to have this business in our neighborhood.
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June 2023 by Kim Williams
Was clean the chick was hella cool thank u
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June 2023 by HITZ SF415
EMPLOYEES ARE RUDE & THERE MANAGERS ARE EVEN MORE DISRESPECTFUL I WON'T DO ANY BUSINESS WITH ANY WALGREENS ANYWHERE BECAUSE OF PAST EXPERIENCE....I WOULD MUCH RATHER GO TO WALMART!!!! THERE WAY BETTER