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November 2024 by Billy McKim
I went there the other day because I was having difficulty finding the parts needed to replace or repair the valves in an old condo a couple of miles away. I went to them because I thought that they'd be familiar with the old style valves. I walked in but I had no luck finding out the manufacturer of the valve body that the condo has in it. The amazing person behind the counter came out to offer assistance and I explained the situation to him and he didn't even hesitate to walk back and get something and then returned and said try these seals to solve your problem. I asked him how much do I owe you and he replied nothing it's on me. I have been to several places before going there nobody could help me except for the man at the Van Marke plumbing. I went back to the condo and put the seals in the valves and it fixed the problem. I was so relieved and happy that I finally got it fixed. Thanks to Van Marke plumbing. Wonderful people who work in that store. Great ,helpful for others to get what they need and great customer service skills. I will always go back when I'm needing plumbing parts and in the area. Awesome place and awesome people. I give them 2 thumbs up and would recommend them to anyone who is in need of plumbing parts.
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October 2024 by LA Sherwood
Awesome staff and service
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December 2023 by Jeanne K.
i purchased 4 toilets for over $3,000. one of the toilets were broken they told me too bad we aren't home depot!!! they were not helpful at all! i will never step foot in that horrible store again ....go to home depot they take faulty merchandise back .... beware go somewhere else
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November 2023 by Shane M.
This store has a great customer service. I had a water heater that failed within the warranty period. The manufacturer recommend this store for replacement. In this store they were very helpfull, no hassel, quickly they took care of all the warranty paperwork and provided the exact unit I needed.
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September 2023 by Ron Troup
NO SALES TO PUBLIC!
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January 2023 by Tommy
Usually, I get treated great here, but when the young guy at counter doesnt know whos next in line, then skips me just because even tho I mentioned I arrived first, maybe I should have went next door, its a small thing but its the principle, if you dont know, try asking.
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November 2022 by Debbie Paine
Excellent service.
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May 2022 by Jose Muñoz
As always profesional service.
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December 2021 by Vanni S.
Great group of guys! Helpful, experienced & I've never had a bad experience at any of there locations.
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November 2021 by Gary Tolman
I went in to buy some plumbing supplies and the gentleman in there was so mean because I was not a contractor but I bought them anyway for my water softener system That I needed so my plumber to plummet in but my plumber brought his own and I thought I would take my kids back and get my money back well it’s been a while and during remodel I lost the receipt and I talk to the same gentleman that I bought it from and he says no receipt can’t take it back.And he was so rude and that I’ve taken back things at Home Depot and without a receipt and other places I just assumed that he would take it back because he knew I bought it there because I bought it from him I think he was the manager there are you the bald person I’m not sure ,Could not exchange them for any other products bad customer relations there I would never deal with this person or this place ever again and I’ll let people know about it
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November 2021 by Tim Basquez
Very informative,and had two things that we needed for our job. Thank you Steve.
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August 2021 by A S
My husband and I walked into the store and were greeted by a very rude employee. He sarcastically asked what we were looking for, we told him and he cut us off and started rattling off a bunch of questions. We gave him answers and then he acted as though they might not have what we needed. Well sure enough they had it, plus 8 more on the shelf. Grateful the store had what we needed, but not thrilled with attitude the employee had. He was very cheery, polite and nice to every other MALE customer in the store, except for my husband and of course me. There was zero need for his terribly rude attitude and his completely ugly demeanor towards us.
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May 2021 by russell james
They never have what I need
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March 2021 by Jim Ray
Was trying to get a Watts premier pressurized Ro tank went to the manufacturer of the street and they're closed to the public so I went to Zaza Van Marcke Plumbing
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December 2020 by Luis torres
Called and asked for information and got hung up on. Horrible customer service.
