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August 2024 by Jessica Thorn
My front door sign clearly says if you're delivering mail it's ok, just no soliciting, but the postal worker walks right up and doesn't try to ring the doorbell or anything. Just puts the slip on the door that she "tried" to deliver my parcel and walks away. Same thing happened last week only today she filled the slip out as she is walking up my driveway. I went through the QR code on the slip for redelivery & put the slip in my mailbox that evening (8/6). There was no redelivery for a week, and it's needed medication, so I finally called and complained (8/13) because my work hours start before the post office opens and end after they close so the only real option is redelivery since I work from home. Today it was set to be delivered and it happens again! When I called today to address the laziness, I asked to have the postal worker ring the doorbell when she came back, she knocked instead. I don't know if its her or the person who answered the phone that didnt tell her to ring it or her just doing what she wants (I dont always have my phone open in front of me since I am working) but who knows how many other people deal with this same issues. It's time consuming, frustrating, and unnecessary. I have security cameras & a ring doorbell so maybe take that into consideration if you are going to be a slacker.
Do better people! Get it together!
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July 2024 by Richard Del Monaco
Worst service ever. Second time in less than a month a package was scanned delivered and left somewhere else. Carrier must be a total idiot. Raymond the supervisor is a liar. Told me carrier was on route a long time. When I pointed out not true, he had to back track. Completely unhelpful and indifferent. Worst stereotype of a government employee who doesn't care about his job and just skating by to get a pension.
Happened again today. Another lost package. Now the third time in 2 months. This time spoke to supervisor Yvette. She was worse than Raymond. Stupid and rude. I was trying to explain that the office has a problem for this to happen 3 times now. She interrupted me and talked over me causing me to raise my voice. She absolutely couldn't care less about the problem. USPS really hiring and promoting unqualified people.
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June 2024 by K AG
Extremely rude people, never going there again
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May 2024 by Lia Smith
I send and receive here. Only had a few problems in the years I've been at this location with packages delivered to the wrong PO box that got taken by the person whos box they ended up in. Post office just gives me the "contact whoever you got it from" which sucks if its unreplaceable. The people at the help desk are always helpful when I go in to pay for shipping. I wish they were open longer on Saturdays. I always miss it.
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May 2024 by Leonard Carter
Raymond 10. A supervisor at the U S. Post office is the worst employee. Flat out lied an said my mail box has been vacant for month. He will even throw the postal carriers under the bus. He stated to me that the carrier on my route said my mail box hasn’t received mail in month… I spoke to the mail carrier on Tuesday an he gave me mail… he simply doesn’t care an will tell you anything just so he can run back into his office
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May 2024 by allyson levin
i was hesitant on coming to this post office per the spotty reviews. i run a small business, and i recently moved into this area within the last couple months. im shipping hundreds of packages per month even weeks and this post office exceeded my expectations. all the postal workers are so kind & they help you when needed. ive had a really good experience here compared to any of the ones i’ve used in scottsdale. if you need to ship a package or a letter — i recommend this location; and these workers, they’ll help you for what needs to get done! :)
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March 2024 by Marjorie Mighells
This post office will lose 2 out of 3 packages. The tracking number will say received at Peoria Post office but it never arrives. Someone needs to look into this.
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February 2024 by Shannen Lopez
If you have a choice don’t come here. Worst location I’ve been too.
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January 2024 by AEE
Dominique is awesome!! She always goes above and beyond in customer service and that makes visiting this location a great experience!!
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December 2023 by Felicity Barrett
If I could give zero that’s explain it. I have called 7 times this morning trying to get info for my business and not a single answer what in the world
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December 2023 by Rae Touchette
I do a lot of online shopping which usually gets delivered by USPS. I'm constantly checking tracking for updates and they're always quick about getting my packages on the truck for delivery. Shoutout to our mailman with the Varney - Kirby St route. Hauling all my packages to my front door. You're the real MVP!
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December 2023 by Isabel Alchin
Don’t go here they just rush you and want people out I have for a year now have cut the labels they have that they give out for free and cut the priority part off I’ve gone to ment different postal services and they have never had a issue and called it smart we wait for ever just for them to practically say “we chould take them I just don’t wanna take the time for you” so just simply don’t go they where running around saying everything dead aka the scanners so it was just a mess don’t go if you don’t have to
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October 2023 by James May
I’ve been shorted more than a couple times my truck registration has been lost not delivered trying to get a hold of someone is almost impossible at this point I believe somebody within US PS could be stealing the stickers out of the mail registration. downtown Peoria District. I went into this location directly to speak with someone after about 20 minutes was left hanging never got back to me so I end up leaving US post office not very reliable
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October 2023 by Jordyn Jackson
Everybody in this office needs a raise. I would give my first born to them. Love you mail peoples <33
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August 2023 by mymy cov
This place is RUDE and unprofessional, the main manager or main supervisor will hang up on you. That's what he did to me. He said my address is vacant after I told him It isn't, this isn't the first issue Ive had with my deliverys. I'm upset that you Brandon or the MAIN MANAGER OR SUPERVISOR hangs up . GIVE ME MY PACKAGE
