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December 2023 by Debbie Ryan
The staff was super helpful!
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October 2023 by Hailey Lally
I wish I could give this place 0 stars but that’s not an option. Anyone looking for employment at this location - I wish you luck. Michael Buscher (district manager) will harass you for any little thing. Your associates have to hate you to be approved by this DM. Store management is not supportive nor do they care. Turnover rate is EXTREMELY concerning. I doubt it will ever turn around but from someone who’s had many years of management experience, this location has to be the worst. Low pay and overworked. Under appreciated and the associates feel it too. As a previous talent and acquisitions manager at this location there was blatant discrimination against associates and management, therefore all 3 managers who worked there at the same time quit in the same week and they can’t keep anyone more than a few months. Please care about yourself and know your value as an employee.
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February 2023 by Rocky
Came in around Christmas time to get Doc Martens for work. Had an amazing experience, many associates asked to assist me.Unbeknownst to them, they helped a homeless person have shoes that'll last me the next few years. Since we have no address, i had no clue how to get a pair. I'm extremely thankful.Beautiful assortments of jewelry, very nice stock of fashion, and definitely has something for everyone-young and old.
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December 2022 by Steve Walker
Terrible service! Went there tonight. They don't even acknowledge you when you walk in. I was looking for a specific type of shirt. They were discussing things that had nothing to do with retail.
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December 2022 by Vinny Young
I walked into the store on a stormy night completely drenched from the rain. I was quickly greeted by the employee Cam who didn't even hesitate to take his clothes off and give them to me. He said that the customers always come first. I told him it was my first time at this location and Cam offered to pay for half of my order. It was truly amazing. I have never experienced such great service from a retailer, even from some high end hotels I have been to. He is such a nice and well raised young man who is going to go far in life. He reminds me so much of my son who tragically passed away 2 years ago. He was hit by a cement truck right off of Happy Valley. It was a terrible sight. Such a bright and bubbly person who can light up the room and I saw my son in Cam that night. Silly me I rambled on but I have included a photo of my son below. He loved this store so much and wanted to work there when he turned 16. Too bad he didn't make it. I'm tearing up while writing this because Cam blessed me with such an experience. Thank you Tillys for employing such a phenomenal employee.
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May 2022 by GPS 11
Jordan was great and an amazing help!
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January 2022 by Janelle F.
It's an ok store. Came looking for shirts for one of my teenagers since he grows faster than I can buy them. We were greeted but nothing really stands out here for me. It's a bit overpriced for me for quality.
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December 2021 by Thomas Meagher
Great store! Clean, organized and friendly! Idk what more you could ask for. Aldina assisted my mom and I as we shopped for my brother and she was a great help. Check out was a little slow but it’s the holidays so it’s to be expected. So happy we chose the Lake Pleasant location to do our shopping.
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November 2021 by Adriane H.
Did order for curbside pickup when I got there was told by assistant manager Tatum that they no longer do that. Even though the website and email for pickup states they do. Went inside to grab order she was very rude and unfriendly. I cannot believe she is an assistant manager and working with customers.
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September 2021 by DUNE ATV
The Manager with blue hair is very rude. Someone needs to tell her masks are not required in Arizona and no other Tillys in the area require customers to wear masks. Follow the science and the CDC recommendations they preach...until they don’t agree with the science! ?
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September 2021 by Jessica S.
Really cool store. I like to pick up t-shirts for my husband here. Every once in while I will find something for myself. Thry have had some decent button down shirts for him for work as well.
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August 2021 by Crystal Michelle
Hectic store, employees running everywhere and you practically have to shout to get their attention for help. We needed to purchase a black Jansport backpack and immediately, without even giving us the chance to look at one, the employee told us she thinks it's really small and we probably won't like it. Great sales tactic (SMH). Employee couldn't find our phone number or email in their system even though we've been receiving mailings and coupons and emails. We signed up YEARS ago and were just recently at a Tilly's. Somehow we "disappeared" from their system ?
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August 2021 by KELLI SIZEMORE
I ordered online for store pickup then received an email stating shipment canceled. When I called the store for details, the clerk gave me the mgr who didn’t give her name until I asked her name when I asked LIZ to find one she said look online and hung up on me
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June 2021 by Stephany R.
If I could give you one star I would. I've been shopping at Tillys for 12 years and have never been treated so unfairly. First started with the "manager" telling her employees to follow us. (I literally heard her say it.)We're minding our own business looking around for things we like when a half naked girl walks up to us and asks us how we're doing. Then few minutes go by and another teeny bop comes up eyes MY stroller and asks how I'm doing. Then a third employee, who is following us around at this point asks us if we need help. I watched them and they did not follow any other customer nor did they Harass them like they did us. When I was paying a 12 year old stood behind the counter (she's not actually 12 she's just short af) Glared at me while Judging me also. I make 17.75 an hour and I am not a thief thank you!!. don't ever go to this place because the employees will judge you the entire time, and make the entire experience a very bad experience. I will never shop at tillys again and I am telling everyone I know on every social media to boycott this place. During these hard times it's hard enough I don't need someone acting like you're better then me.
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June 2021 by Michelle Petersen
Unfriendly, not helpful, both gentlemen never smiled or greeted you. Nor did they goodbye. If you want to shop and be left alone this is the place.
