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January 2024 by Connie Hall
Candice helped me to print tickets from my phone! Now I know how! Now, husband and I get to see dinosaurs! Great customer service Candice
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January 2024 by Markey Byers
TSA pre check program is terrible!!!!! Made an appointment and showed up to a group of 20 waiting. Why make an appointment if you have to wait hours for the one staff member to help you. This is a joke!!
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January 2024 by Jerry H.
Drove 40 minutes to get to the closest TSA approved center for a schedule time slot. Once I arrived, ON TIME, the store manager told me the person responsible for the TSA check took a late lunch and wasn't going to be back until an hour after my scheduled meeting. She was unsympathetic and had zero appreciation for my time. And when I expressed my disappointment, she said she wasn't responsible, even though she was the store manager. Beyond disappointing.
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January 2024 by Liza Ernest
Worst customer service ever!!!! Did not call when said they called. Ordered Sunday for pickup Monday. I called Monday and was told they ordered my order out because it's alot of cards. I thought this was a printing place. Now they're telling me Thursday. W.T.F.Also seen this disgusting display. Will add pictures
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January 2024 by Pravin Patel
Service
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December 2023 by Mikayla Hammock
Consistently poor and slow service in the printing department. I loved the service I got in the trussville location, so I was quite disappointed with the Peoria staff.
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October 2023 by John Ahern
The worst management on staff, I dropped off a package Amazon return 1 Box had 2 boxes in it Amazon says the only got one box I called Christian the would be Manager he got rude with me and insisted I had to return to the store or he would not help me. I asked for his Manager would not give me the info and I also asked for the number for corporate and he refused and even raised his voice to me
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September 2023 by Chelsea Hartz-Leonard
This was my first time using Staples print shop. I was having memorial cards made for my grandma's funeral. They were able to get the cards completed in time for the service. They were great quality and when I went to pay, the girl helping me offer me an option to get 50% off my $319 order This was amazing because I had already paid CVS over $200 to print cards which their machine totally screwed up. The print shop had also noticed the cards for were a funeral and they add a condolence card in the box which was a very touching surprise. The cards were a big hit at the service and I was so happy that Staples was able to make the order happen in time. Thank you!
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September 2023 by Robin S
Website states last UPS pickup is 5:30 pm ~ dropped overnight envelope just prior to 5:30 & employee reassured me it would arrive to destination by next day. NO record of UPS receiving item into system. Called store & they inform me it is sitting there because UPS picks up at 3. Guess mortgage isn't closing on time because of this deceptive store ~ could have taken to UPS directly.
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September 2023 by Nana
The store associates at this Staples are vey helpful and pleasant. I usually find everything I want, or an associate quickly points me to it, so I dont waste time walking about aimlessly. It is also clean and easy to navigate
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August 2023 by Felice Buckley
The 4 star is for the TSA attendant in this store. He was very friendly and apologetic because there were a few walk-ins and he was the only one in the TSA section. He was fast and explained the rules well
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August 2023 by Ron Birks
Today, 10 minutes away but with only 8 minutes before the store closed, I called and asked if I could come pickup my print job after hours. The Staples employees graciously met me at the door with my order. Thanks for taking the extra time out of your Saturday night to help.
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July 2023 by Ron
Today, 10 minutes away but with only 8 minutes before the store closed, I called and asked if I could come pickup my print job after hours. The Staples employees graciously met me at the door with my order. Thanks for taking the extra time out of your Saturday night to help.
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July 2023 by Felice B
The 4 star is for the TSA attendant in this store. He was very friendly and apologetic because there were a few walk-ins and he was the only one in the TSA section. He was fast and explained the rules well
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July 2023 by Joseph M.
I needed to transfer some docs to print and my printer is down. The young lady at the copy center helped me to print off some important business papers. Very pleasant and attentive. Superior businessGreeted upon entry nice cool store
