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November 2023 by Vivian Nguyen
Very professional, super friendly and extremely helpful. Definitely a place to go to .
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June 2023 by vepa gaiypov
Very unprofessional, the way Jerry talks to customer is not acceptable at all. I was just bringing my point but didn’t listen until I asked him to talk.
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April 2023 by AgeLess Therapeutics, PLLC 9287103200
Excellent customer service & products. It was so different to receive such good customer service in this day & age.
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September 2022 by Barb H.
I absolutely love going to this location! I have been dealing with Silymar and she is a absolute delight! So helpful and extremely friendly! I will keep coming back for all of my painting needs
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July 2022 by Emily Milliron
I have been to this store three times. The first time I waited 10 mins before someone even came out front to assist me. The second time, yesterday, the employees who were in the front of the store had to finish goofing off with one another before they greeted me and helped me. Another gentleman walked in and the same thing happened to him (we were the only two in the store). Today I came back in and my service went very well but I am writing this review based off what I learned today. I originally created an account online before ever setting foot in a store. Not realizing there are two on Peoria, I accidentally created my account at the commercial location right down the street. Every time I have gone in since creating my account, instead of taking an extra minute to transfer my account or set it up, they just have been putting my orders under their generic "homeowners account". Until today, I had no idea they couldn't find my account. I am currently remodeling my home and was relying on my account saving my previous paint purchases so the mixes I have previously used can be be easily accessed. Luckily I have taken pictures. But if you're not going to save my info and create a database for me, what sets your apart from Home Depot? No one has ever tried to help me customize colors. Really disappointed in the management at this location.
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June 2022 by Elyse F.
Amazing customer service. People here, at every level, are happy to help. Extremely community oriented. They worked with my daughter on a project she is working on. The respect and care they showed when talking to her cemented where our family plans on going for paint here on out. Not sure you are up to the painting job yourself. That community oriented mentality continues to supporting local businesses. There is a community board where painters have put up business cards. These include interior and exterior painters.
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January 2022 by Mike Cobean
Always great service and advice. Paint shortage is a current problem but true everywhere. When paint is available we'll buy SW.
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January 2022 by jenica tellez
Great experience nice sales person. She was smart and knew her stuff!!
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December 2021 by Cathy S.
A nice clean and bright paint store with lots of easy parking. They share a parking lot with Home Depot. I believe Tammy was helping us. She was friendly and helpful and loaded us up with a lot of paint chips to take home to make our final selection. Unfortunately paint is one of those commodities severely affected by the supply chain issues so we may or may not be able to get the paint when we need it. When time to paint this will be a one-stop shop as they have all of the painting essentials too.
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August 2021 by Jody Medina
Tammy was amazing and the service was outstanding. The product was too expensive for the quality. Took 3 coats to cover a white wall and was inconsistant in how it looked. Very disappointed in the product.
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July 2021 by Sarah Atchison
Gabe helped me out on Saturday with paint for my bedroom. Very nice, super friendly and efficient. Thank you so much!
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July 2021 by Sheryl Bush
Only good for contractors. It is way too expensive eventhough I know their products are excellent. Super great customer service. I had to walk across the street and buy at Home Depot
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May 2021 by Mariah P
Worst customer service. Overpriced. Go to Loew's and get their SW paint. Much cheaper. Or go to Home Depot and get their Behr paints--- all excellent. Will NEVER patronize this store again!!
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April 2021 by Rubi Christensen
Good customer service ?
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April 2021 by miroslavaKJMUIHLYIU lopez
I went to this store around 2.53 pm today April 14, 2021; to buy some paint, asked the salesman that I needed paint samples; he stated that they don't make paint samples; if I need paint samples, I have to go to Lowe's and get it from there. I trust that this is not the way that Sherwin Williams does business and that you will mention my concern with this employee for poor customer service.
