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May 2024 by YoShi Smith
Dead quiet. This time of day was great to get in and out or just to be their number 1 customer (biggest fan vibe).
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May 2024 by Shannon Vanosse
Good customer service
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May 2024 by Julie Paolo
they are always very helpful.
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May 2024 by Kayla Olzak
First, Jeffrey is an amazing human!!! This store is full of wonderful, helpful and knowledgeable individuals that truly care! What a difference that makes!! I am not a car girl, but I don’t have to be in order to know these guys here really care! Thank you so much for helping a girl feel safer on the road! 10/10 recommend!!!
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March 2024 by Andres Arturo Garcia
Great service today
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March 2024 by Rafael Santiago Jr
Eli was great!! He not only processed the transaction for my battery purchase, but also replaced the old battery with the new one, all in a very timely & professional manner. I've never had had an issue with this O'Reilly location. The entire staff has been very helpful throughout the years. Thank you!!
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February 2024 by Josie P.
Just spoke with State Farm Roadside Assistance who helped me yesterday. He will no longer recommend this O'Reilly's location. The manager, Josh, and employees have no clue what customer service is. I am a 70 year old lady who purchased a bad battery from a different O'reilly. That store was awesome. This O'Reilly would not install due to "tough installation" flag on my car. I took the part off myself after borrowing a screwdriver from a nice man in the lot. What a bunch of lazy young people. They did not care at all. NEVER again. Such a poor representation of the O'Reilly company. My car is a 2005 which I have had for 19 years. In AZ a battery lasts for approx. 2 years. Give or take that would be 7 batteries over the years and I have NEVER been told I had to remove a part.
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January 2024 by Jacobo Hernandez
mike unprofessionalism is beyond belief . Seen Him answer the phone . make gestures with his hand. Has an attitude extremely grumpy .!!! Embarrassing to witness this level of service. would not recommend.
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January 2024 by Josephine
Just spoke with State Farm Roadside Assistance who helped me yesterday. He will no longer recommend this O'Reilly's location.The manager, Josh, and employees have no clue what customer service is. I am a 70 year old lady who purchased a bad battery from a different O'reilly. That store was awesome. This O'Reilly would not install due to "tough installation" flag on my car. I took the part off myself after borrowing a screwdriver from a nice man in the lot. What a bunch of lazy young people. They did not care at all. NEVER again. Such a poor representation of the O'Reilly company. My car is a 2005 which I have had for 19 years. In AZ a battery lasts for approx. 2 years. Give or take that would be 7 batteries over the years and I have NEVER been told I had to remove a part.
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January 2024 by Apex Husky
Stopped by to get some tail light bulbs for my wife's Town&Country. Quickly in and out, courteous service.
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January 2024 by Teresa Eloy
Had a great experience. The gentleman who assisted me was very professional!
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January 2024 by MB Ross
Very poor customer service it's not the responsibility of the customer to make change for the store it's the mangers job.When you call for a part and they say we have it and you get there and they don't that means you need a new manager
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January 2024 by John Iacobino
My car would not start the morning I had to take my girlfriend for surgery.The auto zone failed and the Ford dealer only could take after 3pm. Orielly's manger on Peoria ave came through in time and even installed the battery for me eventhough he had never done a Hybrid trunk battery.
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January 2024 by Christina Tanis
very helpful
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January 2024 by Mike Kimbrue
I went there looking for pliers for snap washers and they had several options. While i was there i remembered i needed a spare tire tool for my Ford explorer and they didn’t have one but the young man working there said he owned one for an explorer and didn’t need it and that i could have it. Can you believe how nice that is. If that isn’t the definition of going above and beyond then i don’t know what is. I can’t remember his name but if you ask around he owns the 4 door explorer at the Peoria and 91 ave location. True example of what makes me want to return. If they were smart, they would promote him. He’s definitely an asset to the company.
