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November 2024 by Kevin Jimenez
Thank you
Thank you very much for the great service
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September 2024 by Soru Luas
Worked with ATP Jeremy, who went way above the norm for my family I will never buy a wheelchair from anyone else.
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August 2024 by Alysa Hand
Tammy Hokes is over here running the show! She’s really proactive and was really helpful getting my Order on the move!
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July 2024 by Deo
The up front service from National Seating & Mobility (NSM) was excellent. Where the problems come into play is in the follow-up customer service. Do yourself a favor and review all the complaints NSM has received from the Better Business Bureau, Yelp, etc., they are prolific. I wish I had reviewed these complaints prior to using NSM, I would have gone with another company and saved myself a lot of headaches in the process.
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July 2024 by Debra Lewis
How do I start! Ms. Tammy is amazing! She will go out of her way to help. This company cares...especially Ms Tammy!!!!! They better keep her. She is essential!
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June 2024 by william orbach
I had an amazing tech Jeremy ( BSA CRTS MET ATP ) diagnose my Permobil m3 corpus. He was honest, extremely efficient, and explained in simple terms what the issue was and viable options that would be available. National seating & mobility couldn't have hired anyone better.
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April 2024 by Kasey Kaler
Steven went above and beyond to help me with my chair! He did way more than he had to and I am so grateful for it.
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April 2024 by Jessica Haber
I used NSM for the first time in 2019 and LOVE the continues service and assistance I’ve received. I went back for my next chair last year. Steve Ortiz is full of knowledge and awesome with knowing what pieces and parts will work best and how to tweak and adjust just right. As a wheelchair user for the last 30= years I know how important this is and how hard a person and company like this is to find: if you’re in the Phoenix area, this is your place and he is the man!
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April 2024 by JoEllen Lee
My husband is a Quadraplegic. Steven Ortiz has taken care of my Husband over the last 6 years.
He is professional, knowledgeable in his line of work. Most importantly, he is caring, compassionate, and listens to us. He goes above and beyond to help us. These days, it's rare to find people like Steven, who do more then they have to.
We appreciate him and know we can rely on him!!
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December 2023 by Camille M
My daughter received her Convaid Stroller from Steven Ortiz. He's a great ATP and ensured our questions and concerns were addressed. Thank you, Steven!!
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November 2023 by John Marshall
These guys are completely incompetent. Equipment orders are 6 months to years. Wheelchair I ordered came in a different color, but I was nice and didn't mention it when getting my equipment. I have derogatory text messages I will share online from the Branch Manager Steven Ortiz that will be pretty offensive for anyone who's disabled and using a wheelchair. Overall, it is the worst DME provider I have ever had to deal with. This has got to be dealt with sooner or later from corporate, or this company just doesn't care.
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November 2023 by Rosie Marshall
Absolutely terrible patient care with no accountability. We have used other providers before and have never experienced the complete disregard of life like this They should be ashamed. Official complaints are to come next as this should be a crime.
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November 2023 by Elysse Power
I can't say enough good things about my experience with NSM and getting a new wheelchair. Possibly the best experience of all the companies I've dealt with in the past.
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May 2023 by Tortas Chano
If a lawyer would like to do a class action lawsuit NSM for fraud the insurance I’ll support you against National Seating and mobility . 8 months and 3 visits and still bringing the wrong parts but yet love charging my insurance company for there mistakes
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January 2023 by Elysse P
I can't say enough good things about my experience with NSM and getting a new wheelchair. Possibly the best experience of all the companies I've dealt with in the past.
