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October 2025 by Marsha Vaughn
Great service. Great people.
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September 2025 by Mitchell Gudenkauf
friendly associates and great services
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September 2025 by Tammy Vogel
Friendly, communicative. I have been extremely pleased with Midfirst in the 5 years we have banked with them. They have our back 100%
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September 2025 by Ana W.
At MF, everybody is friendly, knowledgeable, professional and they make you feel as a family, always willing to help customers.
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July 2025 by Kristin Sager
I always have a good experience when I go into Midfirst Bank regardless of the branch location. Staff is always friendly and bank offers many great services. They also really helped me during Covid to secure some financing/Covid funding. Also, their Summit Savings offers the best rates I have seen.
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July 2025 by B R Panels
Always great service. Not my home office but they're always helpful.
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July 2025 by Dominic Schuster
Love this bank, specifically this branch! Very friendly, clean, and very helpful. I do appreciate the complimentary coffee! 😁
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January 2025 by Marijo Jacks
MidFirst Bank is the BEST! Always friendly greeting by employees, from the minute you walk thru their doors. Employees very professional and knowledgeable. Their rates are the best around. Overall, just good old fashioned customer service!
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January 2025 by Jo De
Marie is always helpful and pleasant to keep my transactions timely and accurate. I appreciate her. On another note: when receiving a phone call it is more appropriate to ask me “MAY I TELL (HIM/HER WHO IS CALLING?”) VS “WHO’S CALLING?” Just good phone etiquette.
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December 2024 by Bruce Johnson
From the moment you enter Midfirst bank you are welcomed in. I really enjoyed the quiet calm business surroundings. The tellers personally acknowledge you and acknowledge the wait to be expected (just moments). I was there to startup a new account and was introduced to accounts manager with in a few short minutes. Everything went perfect understood all that was explained to me and our business was completed in maybe 30 minutes. I have been with a large bank that I was with for many decades and I am leaving for the exact opposite reasons and I an love with this Midfirst bank
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October 2024 by David Montrezza
We always have an awesome experience at Midfirst Bank up by Lake Pleasant with Roseanne and Kim are such amazing people and definitely a asset to the firm.
Unlike the big banks, these people treat you like family. We greatly appreciate the hospitality and service. Thank you guys.
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September 2024 by Linda Swenson
F Dancsn ,Kim customer service
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July 2024 by Mia Tarango
The whole entire Lake Pleasant Team is amazing. Great customer service and always willing to go above and beyond. Greg specifically has been exceptional. Highly recommend for personal and business accounts!
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October 2023 by Jagadeeswara Kemburu
Awesome!
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August 2023 by Shane & Jennifer Miller
This location is terrible. The last several times I have gone there to use the ATM for a small withdrawal it is always “Temporarily Unavailable”, it’s not temporary, it’s always unavailable. All you can do at that ATM is transfers and deposits. When you go through their drive thru or into the lobby the tellers are extremely slow and poorly trained. The location in Surprise is better, but this location needs new staff, management, and equipment.
