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May 2024 by Jessica Sanchez
Thanks Sergio for great customer service! I feel good about my purchases yesterday. I always get great deals on phones with metro. Glad I found this location. Sergio was a great help!
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March 2024 by Vanessa Aranda
If I can give it no stars I would everytime I go in to get a new phone or just pay my bill no one wants to work and says we not accepting payments or system down and I go 2 hrs or hrs before closing . Also they are very rude they just say no can't help and nothing else no hi bye sorry or welcoming. Also have multiple family members say they tried to go there also to get a new phone and they just didn't wanna do no work and rushed them out and was very rude . I always try to go here cuz it's close to Mse and I always say maybe this time it will be different but I'm always wrong need new staff or new training something.
Also may I add we spent so much money on buying phones too but seemed like you guys didn't want the money I'm done trying to go here my money and service was accepted at another location that was more friendly and professional.
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March 2024 by Mark P
Today Jan 5th 2024 I encountered the rudest female customer service person I have ever had to deal with in my 30 year history with metro pcs , she told me I couldn't pay for my service using cash and offered no explanation . Unfortunately this is not the first time I had to deal with this witch . Do yourself a favor and stay away from this store because they don't value you as a customer .
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June 2023 by Armida Castro
Edgar was absolutely amazing. He explained in detail how to activate a phone I brought in. Definitely a great experience
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March 2023 by Michael Rubalcava
The store was good the employee was very helpful nice helped me solve my situation fastRespectful and informative it was a very good experience compared to other
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October 2022 by Samantha Ross
The guy helping made the experience. I spent way too much money. Prices were more then I would have paid at Walmart. But what do you do? You buy!!! T-Mobile service is decent and the prices for monthly service are cheap compared to many.
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July 2022 by Raymond Pena
I still have my phone, and my same plan, that I'm happy with. ( Ray P )
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June 2022 by mark presley
Was told you need to make up your mind on a phone before they will let you look at the real thing , never have I ever been told this before .
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May 2022 by Corinne Yusi
The two gentlemen, Edgar and Francisco, are knowledgeable and very helpful. They won't sell you anything you don't need! I highly recommend this store.
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October 2021 by Sophia Catalan
I went in today with only one goal...to get a new phone. And even though it wasn't an iPhone, I'm thankful for the wonderful customer service Alex provided. He took the time to listen to what I needed & showed me how to access the apps & use my new phone. Thanks again for the wonderful service. I've been a customer of MetroPCS for 8 years now and I'm very satisfied with the service!
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February 2021 by stevn margaya
I got a charger from that location today and I went to my car to try it out but was not working at all. So I went back and try to return it and they said there's no return and he was so ruined and I told him I just got it it's not my fault that your charger is not working. He told me he will take it but give me a used one that he already been using. That was so ruined. Never going back to that store again
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November 2020 by Sophia S.
I went in today with only one goal...to get a new phone. And even though it wasn't an iPhone, I'm thankful for the wonderful customer service Alex provided. He took the time to listen to what I needed & showed me how to access the apps & use my new phone. Thanks again for the wonderful service. I've been a customer of MetroPCS for 8 years now and I'm very satisfied with the service!
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October 2020 by Frank Miller
Couldn't solve my data or internet access issues. Not reps fault, though.
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June 2020 by kascha neff
Employee wouldn't even look at my phone. Even though it was not acting up in the store. He wouldnt even check the settings. If ya ask me he doesn't want anything to do with customers. Bad customer service! I know the other location on 35th Avenue and glendale would have actually looked at my phone. He needs some training. Now I have to drive to the reliable store.
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June 2020 by Luisa
Great customer service, Alex was very professional.
Great prices and selections,
would definitely recommend!
