“I went to Phoenix for my daughter's wedding and my jacket didn't fit quite right. THAKUS helped me out when I really needed the help!! I couldn't recommend them more!!”
“It's been a few years since I've shopped at a Kohl's store. This one is clean and well organized (and big)! Plenty of clothing items to choose from. Prices on some items seemed steep (e.g. shoes), while others seemed to be bargins (e.g. shirts). Over all, a nice shopping experience!”
“Big shoutout to Whitney and Vanessa. Whitney was indeed helpful as soon as we walked in (Vanessa was helpful as we were checking out). She asked how we were and asked for our names like she was getting to know us (usually, I ask for names or ask how the employees are first, so this was a first for me). That interaction itself makes a huge difference in the world of customer service, and we truly hope to see her and Vanessa there again. Her corporate and direct supervisors need to really recognize her and Vanessa for their absolute kindness, willingness to help and provide, and overall outstanding character. These days, too many people aren't happy where they work, and it shows. But when you put in your 100% into your duties all while smiling and maintaining a positive mentality, people gravitate toward that and keep coming back. These ladies give such impressions. People often don't realize that it's not the store manager or corporation that makes the business. It's the people that work there that make the business. Please, managers and supervisors, promote them ahead of peers, recognize them, and appreciate their rare human kindness. Thank you again, Whitney and Vanessa!”
“The female staff member helped me out. I know exactly nothing about suits and she was able to not only get me something, but suggested color variations that go together and shoes/belts/ties that all looked great together. All in all it was a great experience”
“Came in around Christmas time to get Doc Martens for work. Had an amazing experience, many associates asked to assist me.Unbeknownst to them, they helped a homeless person have shoes that'll last me the next few years. Since we have no address, i had no clue how to get a pair. I'm extremely thankful.Beautiful assortments of jewelry, very nice stock of fashion, and definitely has something for everyone-young and old.”
“Bought some shoes and they came without shoelaces... called up to the store and they were happy to help me out and replace the shoestings... great customer service... I should had made sure everything was in the box before I left... not their fault and so thankful of their understanding”
“I was invited to a black-tie family wedding, so I needed a tuxedo to meet the guest requirements. I hadn’t rented a tuxedo in 25 years and was unsure how to go about it. I remembered watching the Oscars this year and seeing Chris Hemsworth in an open-collar tuxedo that looked fantastic. I researched who he was wearing and found out it was a Tom Ford tuxedo, costing several thousand dollars. I considered buying this tuxedo but quickly dismissed the idea as irrational.
So, I began looking up tuxedo rentals and found Celebrity Tux and Tails in Peoria. This was a convenient location for me since I live not too far away, near the 303 freeway. I checked their website and found a lot of good information and sample tuxedos that appealed to me. They recommended making the initial fitting appointment eight weeks in advance, which I did. I wasn’t sure why they suggested such a long lead time, but it turns out they do custom tailoring for tuxedo rentals. I had never heard of tailoring a rental before and was pleasantly surprised.
When I arrived for my appointment, I was professionally greeted, and we got right down to business. I showed the employee the picture of the tuxedo I wanted to recreate, and she quickly directed me to a style very close to the Tom Ford example I wanted. I immediately said yes. She took my measurements, and I tried on the jacket and pants of the style I wanted. I brought in my own shoes, which she factored into the tailoring. I told her the date I needed the tuxedo by, left a reasonable deposit, and was on my way. I inquired about possibly buying the tuxedo and was quoted a surprisingly reasonable price. I ultimately decided to rent this time.
Several weeks later, I arrived to pick up my tuxedo at the pre-scheduled time and pay my rental balance. I tried it on, and the gentleman who assisted me made sure everything was perfect, including pre-configuring everything so all I had to do was remove the tuxedo from the garment bag and put it on. It literally took less than five minutes to get dressed for the wedding. I enjoyed the wedding in comfort and style and returned the tuxedo on the pre-scheduled return date without any issues. When I dropped it off, the employee quickly inspected the tuxedo, and I was on my way. Throughout the process, I was kept informed through text messages, which were very convenient reminders.
My whole tuxedo rental experience with Celebrity Tux and Tails exceeded my wildest expectations. I will always use them in the future for my black-tie events, and I highly recommend you do too!”