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November 2023 by Sheila Maddox
Miss Patsy helped me with my purchase. She asked alot of questions to narrow down the best mattress to fit my needs! I absolutely admire the way I was welcomed when I entered the store. Miss Patsy never made me feel pressured during my visit and she helped me find the perfect set of mattresses with my price point! If you are looking for a no pressure great atmosphere to buy a mattress, go see Miss Patsy and Nicole! Thank you ladies
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November 2023 by Kaleigh Laleman
Patsy and Nicole at this Mattress Firm were very helpful and patient with my indecisiveness. They took the time to ask us questions and get down to what we were really looking for in a mattress. It was an overall great experience.
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November 2023 by Jon Fallstrom
We needed a new mattress to replace a very tired old one in the guest room. Nichole was very knowledgeable and suggested one that met our needs perfectly. A quick trip to the local warehouse and the mattress was loaded in our truck. Two hours after leaving the house the new mattress was in our guest room and ready for sleeping on. Start to finish a great experience.
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November 2023 by Cheryl Wilson-Zemeida
Nicole was friendly, and wasn't pushy. She let me look around for a while and I choose the mattress I wanted. Thanks for your help Nicole . It's been a long time since I bought myself anything new. The adjustable bed is going to help with my back.
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November 2023 by Emilse Godinez
We were very happy with the help that Nichole gave us. We purchased a mattress at the Northern and the loop 101 location and Nichole wasn’t pushy at all and she listened to our needs. We highly recommend buying a mattress from this store.
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November 2023 by Victoria Hively
Worked with me over the phone as I am a disabled elderly woman. Very helpful. Gave the parameters of my needs in a mattress, and she helped me with a few I could look at upon coming in at a later date. Quite pleased with their attitude and assistance!
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November 2023 by carla
Our salesperson was wonderful, very knowledgeable and helpful. I'm confident that once I receive my mattresses, they will be as she describes. They are due to arrive in a few days! Thanks so much Patsy Kennedy for the time you took to understand my mattress needs.
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November 2023 by Mariska
We came in on a weekend to upgrade our bed setup and Patsy was so kind and helpful in helping us find the perfect set up. She showed us many options without being pushy and made us feel comfortable during the whole shopping experience. We are so happy with our purchase and have been sleeping better than ever with our new mattress, bed frame, and comfy pillows. Thank you, Patsy!
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September 2023 by Roberto
Jennifer Marshall, from the moment we entered the store, we had an excellent welcome and she understood perfectly what we were looking for. Thanks to her, the process was easier and of course I would recommend someone with her.
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September 2023 by A O
Patsy was amazing! She had awesome customer service and walked us to the bed we wanted. She suggested another type of mattress and I was stunned! The mattress she suggested was way more comfy than the one I initially wanted! Can’t find customer service skills from anywhere these days, I definitely recommend this location.
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September 2023 by Barbara Garcia
Jennifer was very knowledge. I had a price I wanted to stay at and Jennifer made it happen.I was very pleased. I can hardly wait for our new mattress, sheets, pillows snd etc.
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August 2023 by Cathy W.
My adult son was shopping for a mattress and I tagged along. Wow! What a great place, I will definitely be going back to buy my own mattress. I stood back and watched Patsy help my son choose and purchase a mattress. She NEVER pressured him, showed him all his options, took him all over the store to try out different styles and firmness. She helped him make the best choice for him and added every discount she could. I really appreciate her kindness and helpfulness toward him as well as my husband and I although we were not involved in the purchase. Mattress firm has a 120 day guarantee which I did not realize--much better than the 30 day advertised by the purple company!
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August 2023 by cus mer
Patsy Kennedy was most excellent. Outstanding person. Very hard for me to give four stars let alone five stars. Would highly recommend her. Your friend Bryan.
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August 2023 by David Cowley
Just bought a new mattress set at Mattress Firm Peoria Square. Jennifer was wonderful. She was able to help me pick out the perfect set up. I will definitely return to this store and find Jennifer to assist me with any future needs like pillows and sheets too. Great store and great employees
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August 2023 by Anthony Zubia
Excellent staff very informative. Patsy was very special and how she handled my needs. Jennifer, the manager was extremely helpful as well. Definitely would recommend the store to anybody that is looking for a mattress.
