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November 2023 by Debra Kopecky
Sum up two visits. Seems friendly enough as it suits them. Completely ignored several clients ( on both visits) who were waiting over 30 minutes each resulting in them walking out. I did observe that they DO NOT STERILIZE THE INSTRUMENTS!!! This is very concerning. My tech was very abrupt, not gentle. Pedicure was good both times. First manicure was just okay second one is horrible.
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September 2023 by Boppy Roblox
かんにちは！！, I’m new to America come from japan, and then I found this nail shop, I thought it gonna be bad in america but holy!! My nails got done so good, best nail shop ever!! ❤️❤️
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August 2023 by Marilyn Atkisson
I went to this shop for a manicure ( had my own polish) and eyebrow waxing. Probably can say worst experience ever. The whole time the tech was speaking, fairly loud, to the other tech. They carried on chatting the whole time. Didn't try to talk to me. Did not get a massage on my hands or arms. Very disappointing for the price...no TLC. Eyebrows were waxed with me sitting up. Not a good experience at all. Won't be returning.
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August 2023 by John Horan
Kimmie is the best. I really love getting a good manicure and pedicure, and I have never been disappointed at her shop. Her smile and attitude make the experience all that much better. Would recommend to everyone.
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August 2023 by Ferris Bueller
I am a resident of Phoenix near PV Mall and was looking for a place to get a Mani-Pedi... I drove by Lovely Nails on my way home from a business appointment in Peoria and stopped in and was greeted by the owner Kim. I was a walk-in, so I didn't know how long it would take to get service, but Kimberly introduced me to one of her nail techs who greeted me and sat me down at her station. She was super friendly and paid attention to every detail when doing my nails. Their pricing is very very reasonable and the store is also extremely sanitary. I have no reason to look elsewhere whether it's a manicure, pedicure or both. This will be my "go to" place going forward. When I walk in, they greet me like I am family and because of that, not to mention the QUALITY of the manicures and pedicures, I'll drive a few extra miles to go here.Services: Foot massages
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August 2023 by Brittany Luman
Just went today while my car was being serviced. I didnt get the ladies named, but both of the ladies were very nice. Got a gel manicure and pedicure. Place was neat and clean.Very happy with the speed and friendliness.
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August 2023 by Lindy Cherry
The lady was extremely rude and cut me under almost all my nails and packed them with acrylic. I was wondering why my hands hurt so bad, and why they were stinging! I should have just left.Service: Acrylic nails
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June 2023 by nikya orange
Worst nails place!!! Don’t waste your money!!! I had by far the worst experience at this nail salon. The lady I think her name was Kim did an awful job and then when I politely told her I did not like them and for her to take them off she said I would still have to pay. Then I tried to explain that I would like them to be re done because I did not like the outcome of my nails and she told me I would have to pay twice. I don’t believe a nail business that is based on making customers happy along with providing them with the outcome they desire should not be able to correct their mistakes and still charge unhappy customers. Then on top of everything lol was very rude and not willing to do anything to fix the awful job she did. I did end up going to VN nails down the street that were so kind and fixed my nails. The lady was asking me if this is how I wanted my nails and was double checking everything. I recommend there!Service: Acrylic nails
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March 2023 by Keith Wemstrom (keithisinaz)
This was my first time I have had a pedicure. I was a little nervous when I went in. I was greeted by a very friendly woman who gave me a list of services for me to choose from. I chose the pedicure. Wow! I had no idea how great it feels to have someone take care of your toes. The store was very clean and everyone was very nice. I will definitely come back and have this done again.I always thought only women go to nail salons but I was wrong. This place is great!Service: Pedicure
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February 2023 by Keith W.
This was my first time I have had a pedicure. I was a little nervous when I went in. I was greeted by a very friendly woman who gave me a list of services for me to choose from. I chose the pedicure. Wow! I had no idea how great it feels to have someone take care of your toes. The store was very clean and everyone was very nice. I will definitely come back and have this done again.I always thought only women go to nail salons but I was wrong. This place is great!
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January 2023 by Steve LaFond
I went to get a Manicure here. I was greeted by Kimberely (Owner). She was very friendly and professional. She sat me down and did an amazing Job. I will recommend here to My Friends and Family, and I will be going there againService: Manicure
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December 2022 by Michael L.
My experience from the moment I walked into the salon was wonderful. I was seen without an appointment and the atmosphere was nice. Kimberly who did my manicure was very attentive to my needs. All in all my experience at Lovely Nails was pleasant and the staff made me feel at home.
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November 2022 by Kimberly Denham
Will not be retruning...My Friend and I had a decent 1st expereience at this salon. We set an appointment, were able to be taken right back with the salon only having one other guest at the time. Very friendly staff upon arrival but not much chatting while the process was happening. Sadly though my friends who got gel polish on her acrylic filled nails had the paint completely chip off two nails the following day.Even though there some cons, we decided to give them another try and three weeks later we set another appointment to get fills at 3pm on a Friday. When we walked in at 2:50 they had one person waiting to get a full set who walked in moments before us while one dip set was getting started aAnd a mani/pedi was being finished. They greeted us and sat us down in a corner to choose color but then did not say another word to us until we got up to leave at 3:30pm. By that point they started the walk in full before us and the dip set was still only 1/2 done with the mani/pedi just finishing with another Pedi waiting to get started who also walked in after us. Just knowing how long these services take, they would not have been starting us until 4pm at the earliest and that is my estimation as nothing was said to us.I do understand walk in/new clients can be what makes your days, but then what is the point of return clientele calling ahead to make an appointment. Communication of them being behind or even an estimate of when we would be helped did not happen.I do not normally walk out of a service that I reserved to use but did not feel the same respect of my time was given. If they had only told me upon entering that were behind or not taken a walk in client over an appointment I would not be leaving this review and they would have made the $100+ for the two services that called ahead to reserve their time.Service: Acrylic nails
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November 2022 by Ramina Daniel
I had the worst experience ever! I went and got a manicure and a pedicure with gel nail polish that’s supposed to be guaranteed for at least two weeks, my nails and my toes chipped in two days I went back and they painted them again. They chipped the next day. They didn’t paint my nails from the cuticles, nor did they clean my cuticles well. Poor Quality! Would NEVER recommend this place!Services: Pedicure
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October 2022 by Katheryn Cota
Return customer and very satisfied with the girls and the service. They always make you feel like a good customer.
