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December 2023 by Elaine S.
My Daughter bought me a detail on my car for my birthday. I made an appointment for 8am. I arrived on schedule and was told 2 to 3 hours, and I had to wait because I only have one car and no one to pick me up. Seven hours later and speaking to them multiple times because I saw them doing other cars in front mine I got my car, half way done, carpets soaked, dashboard a mess and windows on passenger side dirty. That cost 194.00!!!! But they gave me a certificate for a free carwash. So I swore never to go back there and gave the certificate to my daughter who has/had a beautiful Jeep Grand Cherokee. When it went through their system to wash it, it ripped off her rack from the top of the car. They said oh "we are not responsible!" DO NOT EVER GO TO THIS CARWASH IF YOU HAVE A NICE CAR OR EXPECT ACTUAL CUSTOMER SERVICE.
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November 2023 by Tara D.
Way waaay to aggressive when you have chip in your windshield. You tell them no time and time again and they'll keep harassing you ,talking over you and try to peer pressure you into giving them money to replace your windshield. No means no! It's super annoying and makes me rethink my membership..
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November 2023 by Chris R.
The employees are all super friendly and professional. But a special shout out to Andy and Oscar. They always go the extra mile to make sure my vehicle is satisfactory to me. I've had details and ceramic coating, and I am a monthly pass holder. Satisfied with every service. Thanks, Andy and Oscar and all the Jackson Carwash employees.
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November 2023 by Diane Kholos W.
The wash is fine. But I just found out they took away the rewards. I would have had a free wash. Then they increased y'all the services in price. Each about $5
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October 2023 by Tyler Kimble
Kerri as always was smiling and happy to great me in. The van looks great as usual. Keep up the great work ?. This is a big vehicle to wash.
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October 2023 by Erik H.
Was promised a free detail because it took so long last time. Came back to get my detail done and no free detail. Highly disappointed
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September 2023 by Michael F.
My wife and I got our cars washed today- I have an old 2001 Mercury Grand Marquis and she has a 2023 Tesla. The first guy I spoke with who was trying to upsell for detail services was nice. The actual ticket writer kind of had an attitude when he tried to upsell again and we didn't bite, but I get it- it's Sunday, no one wants to be at work on Sunday. There was a young kid who seemed real nice, only person that smiled at us or came across welcoming. The vacuumers stared at us like they hated life and personally disliked us. My wife and I both nodded and smiled and they continued to stare with an aggravated look. We left the keys/key card and headed inside after paying. One of the vacuumer's came in the lobby (guy with a pony tail, one of the two that just stared at us) was motioning with his hands like we took the keys and needed them. We told him the key card was in the console. He said it wasn't so we followed him out- he pushed the door open all crazy and just let it close behind him even though he knew we were right behind him. They found the key card and just walked away. We were a little annoyed- not the end of the world and we aren't like offended or anything, just crappy customer service. The folks out front were great, real friendly and helpful. We told the manager the crew by the vacuumes had lousy attitudes and he apologized and said he'd talk to them. The cars were clean and we still tipped and all. Just really unnecessarily hostile and negative attitude from the first people you deal with can really sour the experience. Will not be going back.
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August 2023 by Jennifer S.
Tried this place again after being unsatisfied a few years ago. Nothing has changed. You pull up and the group stares at you. Paid $5 for the interior to be cleaned. It's obvious only half the dashboard was wiped down. My car was deemed ready with a whistle and a wave. I asked for a rag to finish drying off the driver door and wipe the three streaks off the back glass.
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July 2023 by David T.
Washes here are horrible. I left Francis and Sons monthly to come here and it's worse. Streaks all over my Tesla and the windows aren't cleaned throughly. Canceling monthly membership.
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July 2023 by Theresa McDowell
Jackson Window Tint Vinyl Wrap is the best in Arizona! Peter Romero was the best. Very customer friendly and very professional. Kudos to Jacksons! ?Need your windows tinted go to Jackson's you will not be disappointed!TNT Very Happy customers ?
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July 2023 by Ryan Dimal (Shutter Travels)
Love the work they did on my car. I was estimated for 4 hours but took longer. They were at least able to get me by the closing of their shop which I’m glad I didn’t need to get a ride home and back to there to get my car.
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June 2023 by Dalia Davila
Brought my car in for a car wash and noticed they had tint available so i asked about it and they were able to get my vehicle in for a complete tint job. Window tint came out better than expected and my vehicle looks amazing. I will be tell my friends and family about Jacksons tint !
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April 2023 by Robyn P.
This place is MUCH more than just a Car Wash. In addition to the Car Wash, there is a Convenience Store, Windshield Repair, Car Window Tint, Gas Station and Oil Change. We had our car Window tinted and we are VERY happy with the results. Angel helped us out, and was very professional as well as friendly. We spent $500.00 for Ceramic Tinting. We have a full 3 yr. Warranty. After the Tinting is complete, they provide you with a free Car Wash. The Inside Waiting Area is very comfortable and has small gift shop and Snacks available for purchase. We were there for about 3 hours, so I had an opportunity to hear several interactions with staff and customers and in all instances, the employees were polite and helpful. I am attaching a photo of the various types of tinting offered. We had a GREAT Experience
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January 2023 by Judy T
Great service and experience! Sean.was very nice and did a fantastic job with the auto tint!Service: Vehicle window tinting
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January 2023 by Jason B.
Robert did such a good job on my new car.
