-
January 2024 by Jeff Shreve
The car we rented worked as it should.the reason we rent from Enterprise is for security and peace of mind.the staff was friendly and very accommodating.the car we rented was spotlessly clean.we are Enterprise fans for a lack of better words.
-
January 2024 by Christian Dragos
I was told I could use a debit card as long as I brought my declaration of insurance and a paycheck stub since I'm from out of state. I even have a corporate account there through my employer. After not showing up to pick me up, I called wondering what the hold up was. Then, I get a different story from a different employee telling me I can't use a debit card since I'm from out of state, even with proof of insurance & employment.
-
December 2023 by DAVID & EVA BOTAMER
They actually came and picked me up at the body shop, And brought me back to there's 22 sign the paperwork and pick the car up. When my car was finished. I left it at the body shop and they picked it up for me. We got a chevy malibu and it was a really nice car. A great experience will always be remembered. If I ever need a rental car I will be going back to this place.
-
November 2023 by Michelle McMillian
Enterprise is great and this location has the best customer service! They are so friendly and get you in a vehicle and on the road VERY quickly! The cars are always clean and run great!
-
November 2023 by Heidi Blank
I would like to give a thumbs up to the young man, Brandon, who helped me today. I returned to pick up my own vehicle with my husband. I left my keys in the rental and my husband drove off. After closing and off the clock, Brandon offered to help me out as he saw me sitting phoneless, keyless, and stuck there. Thank you for being so kind, letting me use your phone and when I couldn't reach anyone in my family, he offered to drive me home. Thank you ?
-
September 2023 by Raman Khurana
I recently rented a truck from this location. The vehicle was new and will maintained and drove like a charm.But the service that the staff member provided, truly won the day for me. Samantha was very pleasant and courteous. She made the entire rental process stress free. No hard sale tactics. Just great service with a smile.Highly recommended!!
-
September 2023 by Capt. Killingfield
I've needed to use Enterprise THREE times in the last 16mos all due to two vehicular accidents that weren't my fault, and a car theft. The process seems to get faster each time.This last time they picked me up at my home, brought me back to their office for processing, handed me the keys and away I went to recover my stolen vehicle in Kingman. I never even stepped foot inside their office, all happened in the parking lot. Took maybe 20mins.
-
September 2023 by J A
DISRESPECT BRANDON MANGER & rep WHEN WE GOT THERE & PHONE, HE RAMBLING DONT TAKE A BRETH , SENIORS BEING STRANDED HAD A RESERVATIONS WE SHOWED UP ON TIME, WE WAITED 40 MIN THEN THEY TELL US WE DONT HAVE A RENTAL TO GIVE YOU WHY???? THEY TOLD US WE GAVE YOUR RENTAL AWAY DIDN'T CARE I'm a nurse and I broke down my husband came pick me up. We had reservations I have the reservation numbers reserved it on my card. We drove all the way to cactus wait a 45 minutes. Young ladies says oh, I'm sorry that meant I just gave him the rental car. My husband and I try to talk to Brandon, again he was extremely bad, I reported this to the corporate, they will look into Brandon Manger and store
-
August 2023 by A B.
brandon & reps are rude disrespect and gives your car rental away when we got there they pick and choose who they see
-
July 2023 by J B
SCAM DISRESPECT DIDN'T CARE I'm a nurse and I broke down my husband came pick me up. We had reservations I have the reservation numbers reserved it on my card. We drove all the way to cactus wait a 145 minutes. Young ladies says oh, I'm sorry that meant I just gave him the rental car. That was supposed to be yours. They didn't care anything, and I'm supposed to be starting my shift. They put me on hold the hang up on me and they don't care. Stay away from them, they won't cause your life to be misery. They don't care, I went down there and showed them my reservation and stuff
-
July 2023 by Karen Srock
If you need a rental car go to Enterprise in Peoria! They are very kind, helpful and pleasant. Great cars too!
-
June 2023 by Trayton Jelks
Excellent customer service l!! Avi was amazing and professional. Will definitely be heading here again for another rental
-
June 2023 by Ron Johnson
Our experience with Enterprise Rent-A-Car was great as always. The car we wanted was available and it was clean when we picked it up, with a full tank of gas. We appreciate the your being able to provide what we were looking for. Enterprise is the only car rental we've used in the past 5 years and we are pleased with the service that's always provided. Thank you!
-
June 2023 by Steve Nasco
Customer service representative Samantha Johnston was so patient and professional with several people that came in and were upset and rude about the fact that there were no cars available to rent. Samantha was polite the entire exchange between them. Very refreshing to see her handle the public like she did.
-
June 2023 by MYSOFTCLOUD WEB* WEBB (BDUB)
Very bad today as they refused to rent to a person when told their opinion; manager is seemingly biased.
