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9AM - 5PM
7655 W Thunderbird Rd, Peoria
Banks
“My wife and I have always felt that our needs are important to Kyle Gregersen and his staff. We have never been disappointed in all of our interactions with them. For years Kyle has shown us what true customer service is.”
“Exceptional service! Staff is always pleasant. Even when the branch is extremely busy they take care of their customers in a timely manner while addressing all of the customers needs. If I could give them 10 stars I would.”
“The whole entire Lake Pleasant Team is amazing. Great customer service and always willing to go above and beyond. Greg specifically has been exceptional. Highly recommend for personal and business accounts!”
“ANGELA GRASSO is the ultimate in professionalism, courtesy, knowledge and in making banking a pleasure. She is a doll in short. I hope U.S. Bank gives her a raise AND a promotion. She deserves both!”
8:30AM - 5:30PM
16879 N 75th Ave #103a, Peoria
Banks
“I have just received the best customer service ever from Serina S. at SunWest. She was attentive and listened to my situation then clarified what I was asking then proceeded to address each one patiently and with sincere empathy. At the end of that process, she asked so nicely if I knew about some products that could maximize my earnings. She then explained in understandable language, all the options. She was able to make fixes in realtime, and ask each time had all my concerns been addressed and fixed. All the issues had been, and more that I had been needing to look into. She is so knowledgeable about SW products and service, but more importantly she is kind and sincere. That just is not the norm now a days. I cannot express how grateful I am that she was there to help me today. What an asset to SunWest Serina S is. She truly does her job with empathy and respect for the human on the other end of the line. She will always be the reason customers stay and the reason I will recommend Sunwest.”
“Sharon Gore was so helpful today!!!!! I spoke to someone earlier on the phone about my concerns and although she was nice, she wasn't very helpful. So I decided to go to the branch instead and met Sharon, who took the time to help me even when she was supposed to be going to lunch. She took care of my issue in a very professional manner and put a smile on my face. Thank you Sharon for your help!! You're the kind of person that makes me want to keep using Credit Union West. Shauna”
“My son's monthly Social Security disability checks are deposited to a debit card with this bank. So I go to the bank once a month and withdraw all the funds because otherwise after the first withdrawal each transaction is .85¢ and I don't like having to pay to get money out of the bank even if it is only .85¢. That's the only banking I do here so my needs are few”
“Having banked with Chase in the past I had a not so nice opinion of this bank. Mostly due to how long it takes for deposits to hit your account. But, this particular location was an exception. The employees all seemed to be in good spirits which was nice as I was not & it seemed to help me a little. Quick, helpful, to the point & thorough. Great location, great people! Thanks again!”
“Brendan Maranan helped me and was extremely kind. He answered all my questions and made something I assumed would be difficult feel very easy. Exceptional customer service!”
“Having trouble setting up a guardianship account for my mother with another bank. Was referred here by my lawyer. First contact with Louis was amazing. Helpful and so kind. Received a call from Casey the next day to get all the legal docs in advance for my appointment on Friday..love the attention to my needs and details after our conversation. Thank you Casey I truly appreciate your kindness.Bank here. Amazing customer service!!!”
“Was a Fidelity client, but was treated badly, which brought me to Schwab. They listened, were friendly and willing to work with me. Very professional and highly recommended!!”
“Since moving into my home, I receive a fair share of promotions in the mail from exterminators to water treatment services. Rarely do they appeal to me. However, the mailer I received from TCF caught my eye. They offered to give me $200 for simply opening a checking account funded with $25 and then completing a direct deposit of $500 or more within the next 60 days. Its like taking Benjamins from a baby!”
“Saturday morning needed to get a notary. Been sitting here 10 minutes. A couple just left who were also waiting for awhile. I was just told it would be awhile but who knows how long it will be. No one has came up and....well just showed customer service. Zach the branch manager came and took care of business”
9AM - 5PM
7675 W Bell Rd, Peoria
Banks
“My wife and I recently visited this branch for the first time and we were very impressed. We were immediately greeted by an associate, who made us feel welcome. The window teller who helped us was friendly, professional and efficient. She made us aware of available services, without being pushy. This will be our go-to branch in the future.”
“The staff at this branch are absolutely tops in the banking industry and always exceed expectations. Knowledgeable, caring, efficient and extremely personable. Love walking into my neighborhood financial institution and being greeted by name, feels like a small town bank but with access to all the large city banking services I would ever need. Kudos to Jessica and her entire staff at Vistancia!”
10AM - 6PM
12320 N 83rd Ave, Peoria
Banks
“I just go there to make cash deposits. The branch itself is good though and offers full service. Opening an account was easy and relatively quick. When I lost my card they were able to provide me with a temporary card until my new one arrived. The staff is friendly, and they allow large withdrawals at the counter desk.”
9AM - 5PM
13950 N 75th Ave, Peoria
Banks
“We walked into a nearly empty lobby and followed the stickers on the floor indicating the 6ft of social distancing and had masks on. We got service right away and got started with getting a new checking and savings account with Debbie. It took about an hour to get everything set up, but her computer had kicked her out anout 3 times just at the end of all the information so we had to start over each time. Once the computer behaved, we got it all set up and now we have a free checking and savings account with BBVA. It takes a while to get the checks and one pack of just the standard design cost $40.”
Open 24 hours
9494 W Northern Ave #107, Peoria
Banks
“I enjoy the customer service when you walk in to the bank. They are a busy bank but the staff always acknowledge everyone. I am happy that my family told me about Navy Federal Credit Union.”
9AM - 5PM
10633 W Olive Ave, Peoria
Banks
“I love the drive thru as I have two bad knees and hard to get around...so the drive thru helps me very much. The employees are always friendly and helpful. Thank you for the courtesy and friendly employees. ?”
“The employees here were so nice!! Even when I called before going in, the lady on the phone was so nice. And then the guy who assisted me and my sister was an 11/10. He was so awesome!!”
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“Kathleen is the best customer service representative that I have had the pleasure of working with. She is a consummate professional and a master of her craft. She has been my teller since I opened my account and she has always offered top notch service beyond reproach. I am a lifetime customer because of her.”