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November 2023 by Eileen S.
Doctors, nice people are nice but you can never reach anyone in person. Do you have to go through the 800 number get messages sent send a message to request call from my doctor never heard back for four days had to drive in. They still didn't provide me with my information on my blood results and won't release them until they've been reviewed by the doctor, it's been well over a week and the communication has been nothing but difficult I send information that's completely concise and clear and I get back more questions asking the same information that I put in the previous communication. Very very frustrating. I like the doctor but this whole back in system is really not pleasing at all.
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April 2023 by Alma L.
Well it used to be called Cigna but now they've added the word "care", and it means a lot. EverNorth Care group is exactly the way the name says it is. They care. Familiar people wonderful care, and above all I feel safe and comfortable there.
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April 2022 by Jupytericharianna L.
If I could rate this facility a 0, I gladly would! Let me start by saying, THEY DO NOT TAKE YOUR CONCERNS SERIOUSLY. Yesterday (4/21/22), my boyfriend and I visited this facility to seek medical assistance with this scorching pain from his back. It's been a week now and the pain is bothering him at work, especially during his sleep. We walked in and the front desk nurse was the sweetest. I can say the same for the lovely nurse who took his vitals and asked him all the questions to determine the level of pain he's in. When we were met by the doctor, we should've taken that as the first red flag and run out the door!!!!! This nurse or doctor, we won't know because she failed to properly introduce herself. She looked at my boyfriend's back for the source of pain and said "I don't know what to tell you, but taking tylenol or ibuprofen is the best we can do"!! To say we were both livid with this response, is an understatement. Then she just stood there and looked at us like she was waiting for a response. I asked for an xray scan or something to give us an idea of what is causing the pain. She continues with to mumble that the xray won't be much of a help and show anything. I was annoyed that the medical assistance we were hoping to get was not the choice. Like that wasn't the worse, when they returned from the xray room she continued work to say there's nothing they can do but recommend some OTC medication. Then she proceeded to say that they were closing in 5 minutes!!!! Had we known they were closing that early , we would've never came to urgent care!!! So unprofessional and rude! Will never come back here, waste of money. All they do is collect people's money with minimal to no care provided at all!!! This place will kill you.
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December 2021 by Ricardo L.
Such a disappointment! They were a waste of time and money. The NP there said people with COVID shouldn't come there. Aren't Urgent Cares suppose to care for the sick? Rude staff and horrible care. I get that they are overwhelmed with patients, but that's no excuse to be rude.
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December 2020 by Carlos A.
I've seen the same doctor for around five years, and visited this location for over two years since he moved here. Everything is really great. From the front office staff to the pharmacy. It's just a good experience with everyone I deal with.It's even hard to give a more detailed review, because nothing stands out as less that great. They have my prescriptions ready right away, and I can do it all on the app. The doctor is fast to reply to emails and they are easy to schedule with online or by phone.
