Chase Bank is a reputable financial institution that offers a wide range of banking services, including checking, savings, mobile banking, and more. Deposit products are provided by JPMorgan Chase Bank, N.A., which is a member of the FDIC. Customers have had positive experiences with the bank's staff, who are described as friendly, helpful, and courteous. One customer, Kyree, was particularly impressed with the assistance they received when opening a business checking account, noting the staff's friendliness and kindness. Another customer, Jared, was also praised for his excellent customer service, with a reviewer commending his polite and relatable demeanor, as well as his genuine interest in the customer's needs. The reviewer was so impressed that they felt compelled to provide feedback, hoping it would reach Jared and acknowledge his great work. However, some customers have noted challenges, such as the bank's operating with skeleton crews and requiring appointments for certain services, which can be inconvenient. Additionally, one customer expressed dissatisfaction with the bank's policies for opening accounts, perceiving them as deterring low-income individuals from accessing banking services. Overall, Chase Bank appears to offer a mixed experience, with many positive reviews highlighting the staff's professionalism and customer-oriented approach, but also some concerns regarding operational challenges and policies.
Kyree was amazing !! She helped me open a business checking account and she was the FRIENDLIST and kindest ever ! Energy was amazing and so so helpful. Thanks Kyree!
February 2024
Lisa gets 5 stars. Great customer services. This is the kind of service I get in Oregon. Bless you Lisa..
July 2023
Operating with skeleton crews. Must make an appointment for anything other than deposit or withdrawal. The only reason I don’t change banks is due to location and my age.
