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November 2023 by Nathaniel Howe
I'm not too shabby when it comes to working on Cars so I generally can sense when I'm being taken advantage of and that wasn't the case at all with these guys.They're definitely going to become my regular mechanic for the work I'm unable to do myself. Excellent Service and valiant honesty. Their Mechanics aren't commission-based so you don't have to worry about them running a bill up, they're also honest about what may need to be replaced in the near future but will tell you something should hold for a few more commutes.Great guys, great experience. I highly Recommend this location.
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November 2023 by Holly H
The most trustworthy, friendly service with reasonable pricing. I recommended this location to a friend. She was pleasantly surprised with great customer and more than fair cost to fix her vehicle. They don’t upsell or fix something that’s not broken.Thank you guys for being awesome and honest. Both this location and the location on Bell and 55th Avenue are consistently amazing!Services: Steering & suspension repair
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September 2023 by Michelle Ramirez
My husband has brought his truck here a few times, so when my car overheated I made my way over to them. They were courteous and friendly. I left my car with them and when I picked it up, was asked if I'd like to see what they fixed, which I did. So they showed me and explained what they did to repair. They recommended a couple small things, which I will get done with them also. Another satisfied customer.
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September 2023 by Jason Osborne
Excellent service here. Reasonable prices. Work was done professionally and without trying to up sale me. Customer was great. They have my business.
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August 2023 by Robert C
They did a great job we waited for new back breaks and had the brake fluid replaced. We will be coming back. 7/17/23 back to get my front brakes done I made an appointment so that helped because this is one busy place. Plus the day I was there only two employees were working that day and the rest called out. The one problem was someone ordered the wrong brake pads for my jeep so I was there 45 minutes longer. But otherwise it was a great visit.
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August 2023 by Kelsi Lynelle
Service was fine. We have been long-time customers at this Brake Masters, and have had a lot done here, with multiple vehicles, over the years. But when I went in for an oil change yesterday, I was stunned at how much the prices have increased! It used to be that they were accommodating to time, where you could always come in and they would fit you in, and the prices were very reasonable. This time, I had to schedule an appointment for 4 days after I originally asked if I could come in (and after calling again other days to see if they had time for an oil change but that was not an option). After waiting for an hour and a half, I went up to pay and was told it would be almost $94. I said they must have the wrong car. But they confirmed it was my Dodge. I asked what they did, then, because I only came in for an oil change. They said, "Yeah, 6 qtz of oil, lube, filter. . ." Nothing different from the other dozens of time I had been there with that exact vehicle. Usually, the MOST I had ever paid was maybe $42! The price has more than doubled! I said that was ridiculous, and the tech said he could do a coupon, and that brought it down to $77 - which is still ludicrous for a simple oil change. I was in such shock, I didn't even find out if they bothered inspecting anything else or topping off other fluids like they usually do, but since they didn't mention it I kind of doubt it. Very disappointed and disillusioned with this experience. We will be going elsewhere for oil changes from now on, where we (hopefully) won't get price-gouged.
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August 2023 by Esad Seferovic
Beware of the pricing you are given by this location. On an initial call I was offered a $20 off coupon for 4 individual services. When I came in I was told that they can not do that, and that they can give me 4 different coupons for each of the services. I reluctantly agreed and set an appointment. When I came in for the appointment, I was met with a different individual who said that the person who told me I can use multiple coupons was fired, and he kept arguing until he agreed to give me a general $40-off coupon for all the services. I ended up paying nearly $100 more than I was initially quoted due to a lack of communication between employees. The manager of the location followed up a day after the service but offered no solution other than to talk to him next time to see if I can get more coupons applied. Throughout the entire experience, almost ever associate I spoke with was very condescending and rude. Expect not to pay the quote you're initially given.
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August 2023 by Raymond Kennedy
This shop and Company are just fantastic to due business with! They are polite, knowledgeable and professional. I’ve been taking my vehicles there since 2005, except when they are covered by vehicle warranty. GREAT SERVICEServices: Steering & suspension repair
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July 2023 by Ashleigh J.
I just want to give big thanks to this place, they informed me that my last visit at the brake masters on happy valley and lake pleasant put in the wrong brake fluid, because of this they flushed my brake system entirely and put new fluid in for free, this place is amazing and very reputable I will forever continue going here knowing they are trusted. And thankyou for the mechanic that did it right I appreciate it so much.
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July 2023 by Alexandra Rodriguez
This place is always spotless, with a comfy wait and coffee! Love the friendly knowledgeable staff, smiling faces and wonderful service. So many options and affordable services available!!
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July 2023 by penelope ferraro
They didn't turn me away. I value that. I came here because another shop told me that I would need to drop my car off in the morning. My repair was actually something simple and less than 200. This place is Honest. They didn't try to take advantage of me at all and didn't turn me away. Thumbs Up Brake Masters!
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July 2023 by Sheri Leyva
Great experience. Requested an additional service and they recommended it wasn't needed at the time. Most places would charge you.They called me to discuss all findings before proceeding and was upfront with pricing.Services: Wheel alignment
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July 2023 by Erin Chavez
Brake Masters was helpful in answering all of my questions and providing great, quick service. Every person I spoke with was friendly and made me feel like they valued my service. Will definitely return.Service: Oil change
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July 2023 by Hong Seo
Highly recommend. These guys are great. They're honest and hard working. Had a really good experience bringing my truck in to these guys.
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June 2023 by Alberto M.
never coming again i did a/c refill and they only put a little on it it only last 3 days cold and i call them they didnt want to give me my money backworst place i ever been
