-
January 2024 by Shirley Mensay
Sales Rep Antonio was very informative & very knowledgeable. His help was very much appreciated.
-
January 2024 by Barbara menna
Great service by the manager at the location. Got me set up quickly.
-
January 2024 by Edna Fickett Pantoja
After spending over 4 1/2 hours on the phone with several AT&T phone representatives, Jasmine and team at the Lake Pleasant store were able to fix my problem within 15 minutes. The lesson here: Never call customer service first, head over to this store and they can help you out.I'm so appreciative of this team. As a new customer of only a few days, I was starting to regret my life choices. They renewed my faith in AT&T and I'm willing to give their service a fair shot.Jasmine, I can't thank you enough!!
-
January 2024 by Lille Alford-loggins
The technicians did their best toResolve the problem when I returned home I am still having the same problem.
-
December 2023 by Garret G.
Ok so to fair I went into this store with low expectations based on reviews. Plus I was already about to lose my shit after an hour on line with customer service. I was pleasantly surprised when the young lady behind the counter was quick to answer my questions and get something accomplished in 3 min which on line customer service couldn't do in an hour. I would give them 5 stars but I just can't bring myself to do it because of how crappy AT&T is as a whole for cell. If your thinking about switching to AT&T.....DONT!!!!!!!
-
November 2023 by Mike Rensmeyer
I went in to upgrade phones. Tyler and Alexis both helped me and they were amazing. Extremely helpful. I had to go back the next day for an issue and Tyler took 45 minutes to get it right for me. This is my new go-to ATT store!
-
November 2023 by Sandra Scott
Antonio was very helpful and helped me get mom's phone to work. He was very courteous and professional when I was as struggling to fix this on my own.
-
September 2023 by DRUMMER FOR THE KINGDOM
Great customer service, the reps are always ready to serve their customers. They are a blessing. Good bless.
-
September 2023 by Sandy Mitton
1st visit to the store and glad to have maps to get me to the general area. It is a very congested area and it took a few minutes to find the store! Parking was good. There were 2 customer service reps. I was the only one in the store. I needed help with a sim card. Rep got that taken care of for me. I had a question on how to set up one of their prepaid plans. He referred me to their online sight! It wasn't what I needed to hear since I did explain my problems with the site. Not sure I would return to the store again.
-
August 2023 by Christine DiTomasso
Alexis is amazing and such a huge asset to your team .She takes the time to explain everything and answers all your questions.We are very happy with how she helped us with our upgrade.!Thank you ??
-
August 2023 by Tammi Villafane
You have a gem in your associate Tyler at the Peoria, Arizona store. In a day and age where people feel shuffled through like cattle in customer service, Tyler took the time to engage, was personable and helpful on every facet. He is a breath of fresh air and you're lucky to have him.
-
August 2023 by Andrew D.
This review is for Alexis ! She is an amazing asset to your store. She knowledgeable and respectful.. She didn't push us to do anything not needed and we ended up upgrading two phones instead of one because of her ! Thank you for your help and time ! We appreciate you .. Keep up the good work !
-
July 2023 by Connor Swigart
Antonio and Tyler were very helpful. And went above and beyond to figure out my issues
-
May 2023 by g Zeisser
Great place. Some pretty good deals. Excellent service. Will go back here.
-
May 2023 by Devil Tjay
Went to the store and was helped by a few gentlemen, Tyler was the one who stood out amongst all of them. With his appealing persona, and genuine personality, he made this purchase effortless and seamless. Who wouldn’t wanna switch to ATT working with Tyler? I came, and was recommended a pixel 7 pro or s23 Ultra and I got a 13 for my daughter. We are very pleased to know he went above and beyond to take care of this process for us. Thank you again Tyler!