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December 2023 by Mae Ryan
The Pharmasist that helps my Step dad Mr. BALL (My dad). Is amazing and goes above and beyond. My dad needed his Insulin and Albertsons Pharmacy didn't have it in stocks. The pharmacist went 10 miles away to pick it up at another Pharmacy. I need to get his name because that Guy deserves a big Thank you and an award.
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July 2023 by Bree B.
This is such a great pharmacy. The staff is always extra helpful, they always are upbeat & friendly. I moved pharmacies from central Phoenix to this location and have been really blown away by their kindness and willingness to help. I don't mind that there's not a drive-though, I actually like coming in to pick up my prescriptions.
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November 2022 by Kevin Farr
Horrible customer service at Osco Drug.Mooving my prescriptions...Very mean to Senior Citizens (I witnessed and when the leave they laugh about it..) Pharmacist and Assistant should not be working with customers...Very erogant...LACK PEOPLE SKILLS...
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April 2022 by Janelle F.
I used to like Albertsons so much more, but over here years it's just went downhill for me. Today I came in for some cleaning supplies and a few other things on my way home after a long day. The store was clean and I was able to find everything pretty easy. Once ready to check out there was only one cashier open and no other employees in sight. Don't bother looking for self checkout because they don't have that either. I wasn't in a huge hurry, but it would've been nice to have already someone helping the cashier bag as well because it took quite a while to get out since there were two people already ahead of me.
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October 2021 by Bruce Farmer
Basic grocery store with hard working cashiers.
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June 2021 by Glen ..
I wouldn't come to this location unless your a elderly individual as it takes forever to check out a small line of small old moving people .
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May 2021 by Robert W.
It's crazy when your put on hold or transferred to another department and your on hold for 16 minutes. Then I hung up the phone. It's not the first time this has happened to me call Albertsons on Bell rd and 91st Avenue. OMG and the one lane thing is crazy. Your not Circle K. Plus at night why do you always have the last lane opposite the doors to enter and leave? Do you think it might be better for your customers to get in and out as quick as possible? Plus I would think you could watch who comes in and out better.
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April 2021 by Teresa B.
I stopped by on my lunch break yesterday and was buying two coconut waters (that's it). Only one lane open, shoot. I of course was behind a person with a full cart of groceries. I was praying to the grocery store gods that another lane would be opened. Well to my joy another lane was opened and the clerk immediately went to the customer BEHIND me and guided her to the newly opened lane. Of course that lane immediately filled with people because nobody wanted to wait behind this full cart of groceries in front of me. FOUR people were checked out in that new line before I was checked out, yes you better believe I was counting. This is just such poor customer service. Go to the next person in line when a new lane is opened up, I wouldn't think this would need to be said. I remember when Albertsons was a friendly neighborhood store in Boise, Idaho. Too bad what's happened to it.
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March 2021 by Delphi Jacqueline Urbina
I was there to ask for the virus ? vaccine and they have one from some one don’t show up and got it I appreciate so much they ask me if I want it. And of course I say YES ? great people in the pharmacy Great job ?
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February 2021 by Jane H.
One of our favorite local grocery stores. Just shouldn't have to ask an employee to pease put his mask over his nose and then get a growl for a response.
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November 2020 by Kathleen F.
Horrible customer service from Dara. Her and 2 other coworkers talked gossip about another coworker in front of me and other customers. She was not the kindest when ringing me up either. But worse of all, her and other employee's said NOTHING to a group of customers that weren't wearing their masks. Let them check out and leave while we are in a pandemic still! I'm never coming back. I've had other bad experiences here, but let them slide since it's always at night but this is the last straw. DONT SHOP HERE. It's also extremely overpriced
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July 2020 by Alyssa H.
The store is pretty clean and most of the time great costumer service but sadly I can't give 5 stars because I didn't get my receipt one time cause I got one Red Bull and I look at my bank account And it says cash back $20 The employee was not fired. Also very expensive.
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April 2020 by Natalie E.
hands down worst grocery store to shop at. there's only ever 1 lane open and always 6+ people in line, even tho they have 5+ lanes. cashiers just walk away from registers when they please and everyone there looks like they hate their lives. poor excuse for an albertsons
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April 2020 by Joe C.
Shame on you Albertsons store 1971 and Tonja Bondley! My Mother just bought 6 rolls of toilet paper priced at $10.99+tax and 2 rolls of paper towels priced at $7.99+tax from this store. My parents are not hoarding these item but ARE retired living in Sun City. You have lost multiple households of customers for greed!
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March 2020 by Jessica R.
I come here for the convenience that it's close to home. However, they're not the friendliest. During the coronavirus ordeal I ask an employee how many gallons of water I can take.. he said it was a "free for all". So I grabbed about 7 for my family. I check out and immediately am told I can only grab 2. I said "that doesn't make sense an employee told me otherwise"?? The cashier calls the manager twice and embarrassed me in front of all the customers in line. I said "ok ok I will put them back". How embarrassing!! Albertsons - you embarrass you customers and mislead with the wrong info! Don't get me started with overpriced items I'll stick to fry's.
