Chapman Auto Center LLC Jeep is a helpful and kind dealership with a professional and understanding staff. Customers highlight the service department as being very helpful, especially in urgent situations. Multiple reviews mention travelers with car problems, including needed software updates, being worked into the schedule even when short-staffed. The staff takes great care of customers, getting them back on the road safely and fixed right up. The sales process is described with no pressure to buy, with knowledgeable and accommodating staff. The management is stand-up, with one instance of a general manager providing a refund on a labor charge from another dealership to ensure customer satisfaction. Customers are grateful for the support of a local business and highly recommend Chapman. They feel confident in purchasing another vehicle from them and appreciate the entire staff.
Service department is so helpful. I broke down in Payson and limped to the dealership. They fixed me right up and got me on the road. Very thankful for them.
July 2022
Got my car serviced today. In and out in a little over an hour. Dan Byus was courteous and responsive.
March 2022
John German went above and beyond to help us buy our new Silverado High Country. I'm glad we supported a local business.
