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February 2024 by Zach R
I have mixed feelings about this store.Pros:You can truly find great deals here. I have purchased some very special items here and there are always new pieces coming out which makes every trip to the store a treasure hunt.If you like Tommy Bahama, Robert Graham, or Eton you will be in heaven.Cons:You need to make sure you thoroughly inspect your purchases before buying. I have seen plenty of items with stains or holes.If you don’t have a good knowledge of men’s brands/labels you could potentially get ripped off. Licensed garbage from the 90s (think Givenchy, or Dior) is priced like the mainline labels. Items made with Loro Piana fabric are sometimes priced like mainline Loro Piana. I have seen outdated Zegna labels galore. I have seen items priced higher than what you can get them for new.But if you know what you’re looking for, you can potentially find fantastic bargains here.
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January 2024 by Chris L
Bought a jacket that I didn’t realize until I got home that it had ember holes on the arm. If it was priced with the holes in mind, then I wish I noticed in the store because I feel like I way overpaid for damaged clothes, if the holes were never noticed, then I’m greatly disappointed in the QC process. Don’t have the confidence I used to have with the clothes at this store.
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December 2023 by David M.
I was doing the things today before I have surgery tomorrow. I admit I was very casual...nikes, sweats and a cape cod shirt. Remember that scene from "Pretty Woman" where they wouldn't help her. The woman in the men's store certainly wasn't going to go out of her way to assist me. Did I look wrong?. There was a $400 dollar watch that looks like a Movado style that I have wanted to replace. I mentioned it to her and was told the only Movado was in another case? Remember me? If that woman had had the courtesy to even suggest my looking at the other watch, I might have bought it. I've looked for the basic style long enough. I asked her a couple of questions concerning shoes which she , in my opinion, grudgingly answered. I have over 100 pairs of shoes so I am not desperate. But, I do like shoes, so what's another pair if I find one? I finally walked out. There are other stores that are quite friendly. I won't be going back there any time soon. I do want to compliment. Lee, in the woman's store. There is a piece of Mother of Pearl jewelry which he didn't have any issue taking the time to show me. Now, if I can just figure out if someone will want it??? Thank you, Lee.
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December 2023 by Brent Mccann
Great place. Some items seem misplaced by type and size so you have to go through multiple racks to find say, all the golf shirts. Nonetheless, you will find current, high end clothes here at a fraction of what it would cost new.
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August 2023 by James D.
I've consigned and shopped at the Scottsdale location as well as the Town and Country location for years. Now that the T&C location is closed I use the Lincoln location exclusively and have never been to the Pima location. This past Summer I consigned between 75-90 high-end designer items, all in beautiful condition. D&G, Armani, Tom Ford, DSquared2, Lanvin, Prada, etc. They held many for their fall sale, and many sold that first day. However, when I went in to retrieve my payment many items were missing. On the printout provided it showed the items entering their inventory, but never being sold, and still in stock. But nowhere to be found in the store. I questioned the sales associate who then passed me along to the Manager (Ann) who's answer was I needed to look through the store myself to locate my items. Many were shoes, so would be easy to locate, some near new and they were nowhere to be found along with the rest of the items. I then asked where my items could be, and if they were stolen, she said there was always a police officer there, so I asked if an employee may have taken them? And she became extremely rude and sarcastic. Saying if they were not there, there was nothing they could do. Seriously? We're talking about many items and a substantial chunk of change. So I was out of luck, they hold no responsibility, which is ridiculous, and how do I know the items didn't sell and they didn't keep all the proceeds? All I can say is this was a shady transaction, and I will never consign nor patronize this business ever again. So proceed with caution when dealing with this company.
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April 2023 by Taylor C.
Since they closed their Town & Country location this is the location in the metro Phoenix, not including North Scottsdale, where you can consign Men's clothes. And for the bougie characteristics of their staff and consignment policies, you're better off staying home. When you reach the consignment desk, you're greeted by large signs advertising "No trash bags" to lug around your load of items. Despite coming from a understandable place of dissuading bringing in potential wrinkled clothing, it is a policy you would be hard pressed to find on their sites, or even the typical brands they're seeking. Then again that might give the game away of their pretensions. But, what if you're donating used gently used, dressier midrange clothing? Do you risk a drive from Central Phoenix to Scottsdale for the hassle? They have a nice curated store but their rude, kurt approach to business is not worth it for the distance or the trouble. Obviously, I'm never shopping inside one of their stores ever again.
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March 2023 by Stanley Hopf
Quality is good getting a little pricey, everything is I guess
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January 2023 by K K.
Absolutely the RUDEST staff I've ever encountered in retail. The dude with thr green nail polish in consignment was a total price. Attitude from thr moment I approached. And the lady behing the register had a puffed up attitude to match her lips and other enhancements. I work retail and if they were on my team, I'd fire 'em both.
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October 2022 by Kid Meoli
This place is freaking awesome. I just purchased a Neiman Marcus suit for 60 bucks! This suit is around 600-700 new. They have Hugo boss suits for a hundred bucks! Men , get over there and grab those deals !
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June 2022 by Erich Weber
Decent Thrifting if you are looking for designer labels, but more expensive than a typical thrift store. The store itself is very nice, well-kept, and organized.
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May 2022 by Jackelyn F.
Great selection of clothing in all sizes - lots of Tommy Bahama - Robert Graham - Nat Ness tops in XXL - saved a ton!
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January 2022 by Phil M.
Very borderline 3-stars. Probably should be a 2, but there are occasions when there is something I find worthwhile. I used to frequent the Camelback location which, though a bit smaller in the men's section, seemed to have a much nicer vibe and somehow a better selection. I like to wander in once in a while to feed my Robert Graham shirt fix but more often than not I don't come across anything I care for. Well Suited can be a decent spot to stumble on some nice clothes at a somewhat reasonable price but overall I now find that it is rarely worth the trip for me.
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October 2021 by keith w.
Drove 20 miles today to get to the central Phoenix store. Nobody answers but message indicates it's the Town & Country. Get there. It doesn't exist. Great way to keep your Yelp updated and why have a voice mail? So I drove another 20 miles to the Scottsdale, Yelp says it's open until 7p and of course nobody answers to confirm. I get there at 6:15p. You guessed it, closed at 6p. Way to keep your Yelp accurate
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July 2021 by George M.
This place screams pretentious and that's one of the reason why I chose to NOT consign my professional blazers to them. I entered the store and nobody acknowledged my presence. Gregg was too busy chatting with another man to actually stop to say hello to me. Then I have a rolling cart with my blazers hanging from them and Gregg goes about his visiting as if I don't exist. I had to ask him the procedure for consigning. He had ZERO sense of customer service! Then when I find my way to the consignment area Dorothy doesn't say hello or how are you. She starts with, "what's your phone number." I have no idea of the process so I tell her slowly and clearly and audibly. She doesn't get it so she asks again. Then she asks if I said "480" for my area code. Then she types in my phone number for the third time and then asks if I have ever consigned there before. I tell her no. Then she says, "that's why I can't find you." I was thinking to myself wouldn't it have been easier to just ask a question, "have you ever consigned with us before"? Wow! Then she says give me about 15 minutes. So I go back to the retail part of the store and proceeded to do my brief research. During my "shopping" research I noticed they have "inflated" retail prices and fabricated markdowns. Mind you, they have zero dollars invested in their inventory because they do not pay the customer any money until the product sells. So they have no vested interest in selling items for a fair and reasonable price. That was when I decided I do not want to consign my clothes. I went back to claim my clothes and Dorothy said, "nice clothes but they don't meet our price point." (The minimum, original retail price requirement is $75.) My Blazers come from Dillard's and Macy's with an average retail price of $195-$295 each. I told Dorothy that's fine because I have decided not to consign my clothes here. As I drove away I started thinking about Dorothy's comment where she said my clothes don't meet their price point. I called the store and spoke with the store manager, Justin. He said that clothes that are typically bought at national chain retailers can be bought for as low as $50 on clearance so that's why the decision was made that my blazers do not meet their price point. I would completely accept that my blazers were too old or out of style or something that did not fit the clientele but that was not a reason given to me. In fact, all my blazers are less than two years old and haven't been worn for the past 17 months so they're practically brand new!! Warning for all reading this: AVOID THIS RETAILER. Don't C O N -sign YOUR CLOTHES HERE. They have A LOT to learn about good customer service!!
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July 2021 by Karen L.
Purchased a $300.00 watch , wasn't working went back for exchange or credit. At that point they referred to a sign that was backwards, for a reason it seemed! A terrible way to do business!!! Don't be fooled!!!
