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November 2023 by Doreen L.
Drive-up pick up was very easy. My delivery person was very nice. He put my order in the truck and was on his way.
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October 2023 by Jeff J.
Typical Walmart experience. Not as expensive as other stores but not cheap. Clear floors, stocked shelf's and friendly staff.
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September 2023 by Vee P.
I came last Saturday to the garden center to buy a plant and a pot for a birthday present. I went to check out and an employee that has a name tag of RJ was talking to another Walmart employee. He asked me to wait for 7 minutes so they can finish their conversation. This is a very poor customer service to let the customer wait. I hope the management correct this poor customer service.
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March 2023 by Jan C.
Great helpful servers. Huge range and choices (brand name make and generic brand). I could do with help to find my way around. An aisle plan would be very helpful !!!I usually shop at Bashas...it's smaller but there are usually stockers or workers who are very helpful too.JanC
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December 2022 by Craig W.
I have a rule. Unless you love fearing that some old person or hillbilly Jack will hit your car because they are so focused on getting that elusive spot next to any car up and close, thus us a parking lot only the car derby could love. I really dislike going to this Walmart. The place inside is okay, but every time I go into a Walmart, I feel like I need a shower afterward. Unlike the one on Magee, this one has a few humans at the register and quite a few self-standlone electronic ones.The staff, well, most are nice, but I found that if you are trying to get an item and their pack machine thing is there, they won't move it.I give this place two stars for the simple reason they have a lot of vegan meals and stuff. Way more than Safeway, Fry's, Sprouts, and even While Foods, the one on Ina. They offer several impossible microwave meals, which so far is the only place I've found them, lots of the usual plant based players and even some newbies. I wish they would add beanfield or similar bean chips, but they have the cassava ones. Here's the kicker. I was like, okay, I need my vegan feel, and I'm going to have to go. And then, I found it. The Walmart app. Download, add your address, credit card info, and surprise they deliver. It's not via Instacart, though, so you have to go via the Walmart app. I was able to get every vegan item I wanted. They were all there, plus some other stuff I picked. I was giddy. They provide notification updates via the app and let you know via text if the person has changed items. Delivery is 7.99, I went with their 30-day trial and got the delivery for free.
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September 2022 by Trevor 2.
Just about everything you would need or want is inside this massive Walmart. Today I walked through the door and there was a table with free cupcakes on it. Friendly staff
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June 2022 by Ralph W.
I love this Walmart. I shop here all the time.But as I entered the store today a loud alarm sounds and flashing lights everywhere. On the intercom a voice says there is an emergency in the store, please exit the store.So I walk back out, some other people turn around and leave, and a couple of people abandon their grocery carts and leave the store.I wait outside the store for five minutes. It's 104 degrees!Finally I notice that no employees have left the store. No one came out to meet us.So I went back into the store watching for an armed robbery in progress or active shooter. I notice everyone is still doing normal shopping including dozens of Walmart workers.Finally I finish my shopping and go to pay. I ask an employee what the emergency was.She said it was just a test!I said, "Well, it worked! I stood outside for five minutes."No apology.That's not right.Anytime you do a test of an alarm you announce before and after that it's just a test. Otherwise people will just ignore it. I know I will from now on. Kind of defeats the purpose of the alarm.
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April 2022 by Michael G.
I ordered a vacuum for delivery. I got the email and picture of the delivery at 1:17pm, NOT my house! Called customer support and talked to someone halfway around the world! I was told, in hard to understand English, they could not connect with the delivery driver, and to call back after 8pm. The driver had the right neighborhood so we searched and found it. 2 days later I did a late grocery delivery, 9-10pm, at 10:30 I was notified that it was delayed (duh!), so I canceled. So much fo W+ membership
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March 2022 by Kayla L.
This Walmart is very different compared to many Walmarts around where I live! They have a lot more unique items. For example: they sell the brand polo here and it's for a pretty decent price! The store itself is very clean and very well organized! The employees were very helpful as well since we were a bit lost in finding some items! Will definitely come back to this location next time we're in Tucson!
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November 2021 by Taylor S.
Mehhh. That's really all I can say about this location anymore, and I've been coming here since opening day 13+ years ago. It's probably the cleanest location in the country, but some things lately add up to make an annoying experience. Need something that's now locked up? Good like finding someone in a timely manner. Need to check-out? You've got two staffed registers to choose from and two, crowded self-serve check-out areas. Want a bite to eat while you're there? You need to eat something from your cart because unlike most every other Wal-Mart, there's absolutely no dining outlets to be found. The electronics department? The worst. I went in to buy a pair of earbuds, only to end up asking several employees for help, who would then pass the buck on the next sad sack, who would then pass the buck on the next one.
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May 2021 by Juniper K.
Yup, here I am reviewing a Walmart. YES ma'm-I do have better things to do. But I needed to express my gratitude to someone, anyone, so how about Yelp. Let's just say that Walmart was critical to getting our family "through" the pandemic alive (I say it like that because heckity heck it's still going on, it's just that we are vaccinated now). They always stayed true to our pickups, they always stayed true to no contact. We got everything by ordering online and picking it up in the parking lot. The lovely men and women loaded bags of bird seed, 12 packs of soda, dozens of cans of veggies, frozen pizzas by the stack into our car's trunk...We came in the morning, we came at night...and they always had our "stuff". One night we even came just 5 minutes before pickup closed and a manager brought us our order because the team had closed out. That was one act of kindness that we certainly value. Sure, they got a couple orders wrong here and there...but geez, that's to be expected, they are actually human. Thank you Oro Valley Walmart from the bottom of my heart.
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March 2021 by Elisa G.
Best customer care better than the Marana one...marana one is so rude especially the older ladies that work there. Oro valley has the best academy trainers too :)
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February 2021 by Patrick R.
Horrible. Says open til 11 and when I approached was told 10 due to Pima county. Not sure I though curfew was lifted. So adding to post. Curfew is done. It is the manager's choice to close at 10. I think Walmart corporate might want to take a look at store. I could see manager 'we are open till 1100 my hours say I work till 1130. Oh someone said we closed at 10. That is a lie'.
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January 2021 by Erica S.
I am giving the photo department at Walmart a 5-star review because for once in my life I didn't have to wait for someone to acknowledge my presence when picking up my photo order! They were so helpful and friendly and well staffed! Here's the deal - I was accustomed to using Walgreens on First Ave in Oro Valley for photo ordering, and it was like pulling teeth to find a helpful sales associate. If you're ordering photos, Walmart is quick, priced right and convenient. Great quality too.
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March 2020 by Erick L.
Im all for bilingual employees but how can an employee service a customer if they don't speak English. A customer jumped in and directed me to what I was looking for.