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October 2023 by Gretchen Winters
The pharmacy in the Fry's at First and Oracle in Oro Valley is great. I've always had great service from the staff who are very friendly and helpful. I've had scripts filled as well as gotten vaccines there. Highly recommended.
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July 2023 by Hanna W.
horrible experience at self checkout w/ Bobbie. was refusing to sell me alcohol since my sister happened to be with me despite myself clearly overage, giving her my ID. she insisted it's an AZ law yet there's no signage in the liquor department stating you cannot have anyone under 21 with you if you intend to purchase. she was clearly on a power trip and looking for an argument. lucky for me she "made an exception" despite her insisting she could lose her job over the situation... i made sure to let the manager i spoke with on the phone aware of this and her awful behavior.
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March 2023 by Vic Bissing
Two really good pharmacists. Helpful, Smart and effective. Maybe the best in Tucson.
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February 2023 by Google user
I've been going to this pharmacy for many years. The team is excellent, provide good customer service and never make you feel rushed, answering any questions I might have. Thank you Oro Valley Fry's on Oracle. Great team!
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January 2023 by Liz S
I've been going to this pharmacy for many years. The team is excellent, provide good customer service and never make you feel rushed, answering any questions I might have. Thank you Oro Valley Fry's on Oracle. Great team!
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December 2022 by Paula D.
The service in your Pharmacy is terrible. The man that works the register has a very short beard a little stout barely speaks to you. To get to say thank you is non existent. I talk to the people in line and they hate coming in .
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July 2022 by Laurie C.
I usually post positive reviews on my grocery stores as times are different right now. BUT, have to post this as I'm really angry. Sent my husband to the Frys at Rooney Ranch in Oro Valley to buy Choice sirloin steaks, on sale for $4.99 a pound. I fully trusted the butchers there to help him, (yes, he asked for packages as none were on the floor) Yes, too good to be true. Almost half was fat. 1 pound of fat, 1.5 lbs meat!!!! To be fair, I'm sure Frys would have refunded me if I had brought it back, but I was in the middle of cooking and was pressed for time. Had to cut my recipe way back, though. Frys, if the meat is crappy, please don't try to sell as "Choice" on sale.
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June 2022 by Zachary A.
We live in the area and go to this location all the time. Today me and my wife went to buy some food and beers for a bbq we were having. We went through the self checkout and a girl named Jessica refused us to purchase the alcohol because my wife had a Mexico Passport "which is her only ID currently as we're going through the immigration process." She said "we don't accept any forum of foreign ID's" I called her out on it and said she was mistaken. She then got extremely rude and sassy. We went and complained to the manager after this experience. Jessica is a horrible example of what a employee should be. Rude, unhelpful, and racist. I managed grocery stores for 4 years through college and I'm a current business owner. If this was my employee I would have her terminated immediately. This happened on 06/26/2022 in the self checkout line and again employees name was Jessica
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December 2021 by Burt C.
I love Fry's and so does my wife. What these mask shamers don't realize, because they're brainwashed, is that that mask is to the virus what a chain link fence is to a mosquito. A 5-micron mesh will NOT stop a 1-micron virus. I wouldn't be caught dead in one and I'm 70. Haven't put one on since the first week of this farce, except when forced to to board an airplane. Fry's rules! Ignore the mask bozos.
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December 2021 by Jasmine R.
I enjoy shopping at this fry's, a lot of the negative comments here are beyond what people can do in retail. One you can not bash a place because a lot of retail stores are not able to force you to do anything. You have ever right to be disappointed in the man kind of humanity but writing a negative view because of what a customer is doing and staff being told they are not be able to approach a customer because of rules and lawsuits really could happen of maybe discrimination if they corner someone because they believe in something else is ridiculous. I know Oro Valley is a lot of older folks but bottom line is look around it's not just grocery stores that are in this same predicament it's all retail and if you complain because your food is being coughed , or sneezed like bag the food yourself. And also do people not clean their food now days? Yeah it's an inconvenience to you to bag it yourself but people need to realize that during the pandemic people were so ugly to retail workers and people are probably just as tired from hearing you complain about things that they can't change if they wanted too! Just a friendly reminder when you want to write a bad comment it's not the workers fault but the ceo of that actual branch if any. Want to be mad call them and complain that they don't care about your safety. The staff here has always been friendly and kind and helpful.
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October 2021 by Michael Press
This is about the pharmacy, not the grocery. I liked that they had the COVID booster available within a day of the announcement of expanding to front line health care workers and scheduled the appointment. But I ended up walking out without getting it because it was so completely disorganized. I arrived 15 minutes prior to my scheduled appointment and waited 20 minutes behind a single customer having a prescription filled. Yes 20 minutes handling the customer ahead of me, and it took two people at times. The woman handling the computer just didn’t seem to know what she was doing, and ended up soliciting assistance from her co-worker while checking me in as well. She asked me the same questions I’d answered online (allergies, insurance provider, etc.). And the physician/pharmacist/technician who would have been actually administering the vaccination even joined in but seemed equally confused even about what type of vaccination I was getting (again, booster, as noted on the appointment). And after all that there would have still been a wait behind other people - which means they had to have been waiting there at least 25 minutes already since I waited 20 behind the one person ahead of me. I guess I shouldn’t expect them to handle it like a CVS or Walgreens but I did and I was not happy at all about the experience and won’t go there or any other Fry’s for vaccinations of any kind. They just don’t seem set up to handle it.
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September 2021 by Michael P.
This is about the pharmacy, not the grocery. I liked that they had the COVID booster available within a day of the announcement of expanding to front line health care workers and scheduled the appointment. But I ended up walking out without getting it because it was so completely disorganized. I arrived 15 minutes prior to my scheduled appointment and waited 20 minutes behind a single customer having a prescription filled. Yes 20 minutes handling the customer ahead of me, and it took two people at times. The woman handling the computer just didn't seem to know what she was doing, and ended up soliciting assistance from her co-worker while checking me in as well. She asked me the same questions I'd answered online (allergies, insurance provider, etc.). And the physician/pharmacist/technician who would have been actually administering the vaccination even joined in but seemed equally confused even about what type of vaccination I was getting (again, booster, as noted on the appointment). And after all that there would have still been a wait behind other people - which means they had to have been waiting there at least 25 minutes already since I waited 20 behind the one person ahead of me. I guess I shouldn't expect them to handle it like a CVS or Walgreens but I did and I was not happy at all about the experience and won't go there or any other Fry's for vaccinations of any kind. They just don't seem set up to handle it.
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August 2021 by Peggy B.
I just left this store and promise I will never go back. I have been avoiding it for some time, but it is the closest to where we live. It looks like all the things that I want to post have already been posted by others over several months. Obviously, these concerns have not been taken seriously for it just continues the steady decline. It has always been a dirty store and in the past I would ask the cashier to wipe down the belt. It's our food people! Don't even get me started on the whole check out your own groceries issue. There is a sign at the front entrance stating they require masks. I saw a grand total of one employee (bakery) wearing a mask. I walked away from the deli last week because they weren't masked. Really??? It seems like even in non covid times, people cutting your meat should be masked. As if that isn't enough, they have a message playing over the loudspeaker stating that they are concerned about the Delta variant and strongly encourage associates and customers to wear masks. It's laughable. The girl bagging our groceries had a cough and proceeded to cough all over my groceries- probably 5-6 times. I'm sorry...of course she couldn't help it but that's why we wear masks!!! I get that we're all vaccinated; however, we're learning that these vaccines are losing efficacy. Here's the bottom line: This has been one of the worst periods of our lives. We are all sick to death of lockdowns, isolation, masks, mandates, politicians fighting over this pandemic to garner votes, blah, blah, blah. I have not seen my grandchildren in 20 months. Obviously management at Fry's/Kroger does not care one iota about public safety. Goodbye.
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August 2021 by Trina R.
I know there is no mask mandate, sadly so, since very few practice personal responsibility they would not know what that was even if it slammed them in the face. So I'm at the check out & the bagger is unmasked! So, I said to the cashier, she is not masked, I don't want her touching my food, so the bagger walks away, good, until another maskless bagger shows up, I stated the same thing, the dunce just stands there breathing on my stuff. So, I guess I will stick with walmart, who does have more of their staff masked. Not going back to Frys.
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February 2021 by Caitlin B.
Zero regard for covid safely. There are constantly customers wandering around without masks and staff says nothing. The staff often walk around with the mask not covering their whole face. They've never had any regulations for social distancing. The most that happens is a recording will play saying masks are required. Awful.
