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January 2024 by Blase C.
I have elected to use Extra Space Storage 7507 on 9255 N Oracle Rd. Oro Valley. They gave me a good price and the staff was very courteous . Less than 6 months later they raised the monthly rental fee to just about double claiming that "as a month to month provider" they have a right to adjust the fees based on "current Market conditions!" Does anybody think this is fair when they can raise their rates unrestricted to almost double within a short period of time? ...I don't think so!Irrespective of the conditions of the facility and customer service of the staff and the legal regulations that govern the facility I find this practice blatantly unfair and I don't recommend them at all! Caveat Emptor! Buyer Beware!
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November 2023 by Irving Crump
Melissa Docherty at the Oro Valley location was very thorough in explaining the process and details. I was taken to multiple storage units for help select the size that I need.This is a great facility, new, clean and temperature controlled.Melissa should get a raise or promotion to the next level.
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November 2023 by Pat W.
had to cancel my unit after they raised the price by 30% with no notice. they get you with a reasonable beg rate of $66 (all in) for a 9' x 5' space, set you up on auto-pay, then increase to $86. I had to call to find out why my rate jumped so much. They cite demand as the reason. Ridiculous.
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November 2023 by brad starr
Wonderful facility! Temperature controlled and safe easy access. After determining the original space was too large. Melissa was extremely helpful and showed me a space more economical and efficient for me.
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November 2023 by Lenny P.
Very good service always clean place plenty of room and good access only thing was one of the elevators was out of order for a while but not a big deal
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November 2023 by Cheryl Brown
I have used Extra Space Storage for several months on 2 different occasions. Both experiences were great. Your items are stored in an air condition room & you have access to your property 16 hours 7 days a week. Nice, clean & convenient.
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November 2023 by Doctor Obscurity
First and foremost it’s the people that work in the office that make it top notch in the storage business. The people are caring, the building is always clean and if there’s ever an issue those folks will do whatever it takes to make sure that your needs are met! Thank goodness for that!
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October 2023 by Alma Rozadilla
Very professional staff. Willing and able to provide assistance. They have plenty of carts to move your property easily. Very clean and nicely kept. Highly recommend this place.
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October 2023 by Bonnie Brabson
My experience was so positive and Tyler was so helpful by answering my questions and showing me the different sizes of spaces. It was really helpful to be able to see and visualize how my items would fit in the space.
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September 2023 by rich freeman
The staff made the experience of leasing a storage unit painless. They were attentive, knowledgeable and very welcoming.
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September 2023 by Nicole Marie
Now, this location is AMAZING! Went above and beyond. Explained everything. Took walk throughs. Extremely clean. Honest. Understanding. I cannot rave more about how this location handles your rental.
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September 2023 by Steven Lee
Store manager Weston Ludwig made finding the right unit for us even though we are currently out of state very easy and affordable. Great customer service.
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September 2023 by Roland F.
Very thankful for their help. Friendly people. Helped save money with their promotion.
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August 2023 by lori Peterson
Customer service was superb at this location only had one little incident but another staff member came and treated us better! Will definitely recommend and share this location. It was great to work with Uof A students who leave for the summer. Great student rates!
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August 2023 by Anne C.
Office staff were polite, informative and quickly showed us a perfect climate controlled storage unit. Extra Space was the most economical storage and very clean, convenient and easy to access storage facility I have worked with.
