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March 2024 by Jason Hite
Staff, location and access are great. Not exactly happy with raising rates just because you can and there’s not much the customer can do about if they need the storage space. Rate increase has me looking for other options.
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March 2024 by Tasha Sumatra
We’d lost our key to the family storage unit—the woman (Carissa?) running the office got the paperwork taken care of easily, and cut the lock off quickly. When we realized we could fit our stuff in a much smaller unit, she made the switch incredibly efficiently, and I was in and out with the new unit in under a half hour. Was very impressed and thankful that she made what could have been a trying trip easy.Facility is always clean and well-cared for, too.
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March 2024 by Oliver Garcia
Had some very valuable items stored here for well over two years and I have to say… EXCELLENT place to store your belongings for any period of time! Everything was secured and kept safe. No weather damage or anything done to my valuables. Highly recommend to anybody looking for a storage unit here in the southern Arizona area.
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March 2024 by Jerry
Very nice and helpful
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March 2024 by Dale Paschal
Always been happy with customer service. I have been a customer for almost 20 years, with no issue. They even went out of their way, to get me a discount on my monthly bill. A+
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March 2024 by Miranda
I went with this company because I had a great experience with the same company in Florida when I previously had a unit. The experience has been the same here. So clean and the staff are so friendly and willing to help. The initial process was fast and easy and it’s been such a great choice. Highly recommend.
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March 2024 by kerry cannon
This is my 3rd year that I've rented a storage unit from Extra Space. I did everything over the phone with a nice lady. It was quick and easy and then they sent me a contract that I went through in about 5 minutes. There always seems to be someone there when I drop by my unit. Security seems good, easy in and out-all good.
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December 2023 by Jimmy Sanders
These guys must be paying for reviews. Their score is completely bogus. Look on Consumer Reports and they have a 1 star rating.With 95% of there reviews being 1 star. Why? Unfair and unadvertised rate hikes. They show a low rate on the web get you and then raise your rates by 80 to 100% 3 months later.It’s a tactic they use everywhere. So unless you plan to move 60 days I would never rent from these guys. They are Corporate raiders. They purchase as many of these as possible in an area so they can control the marketDirty crooks and liars. Look em up on Consumer Reports
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December 2023 by Mark Long
The employees are so accommodating and friendly, we just upgraded our space and the process was fast and seamless. Thank you Telisa! Enjoy your Holiday.
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December 2023 by j c
Sam was extremely helpful in our spontaneous quest of finding a storage unit. She was friendly and helpful.
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November 2023 by Katie Burkholder
So far my experience with Extra Space has been great! Talissa helped me find the perfect unit and made it so easy to sign up and get started. My experience with Extra Space has really helped make a painful transition easier and I am so appreciative.
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October 2023 by Maximilian Maier
From start to finish the service was top tier. The woman that helped me was friendly and helpful. Even the prices were great. Highly recommend!
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October 2023 by Veronica Sullivan
Talisa and Sam are a huge credit to customer service. They both went above and beyond to help secure our family treasures after moving from Texas. They were kind, caring and funny. A true dynamic duo. We highly recommend this location. And for corporate eyes reading this- they deserve a raise!
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October 2023 by Cynthia Rocha
Front office always very helpful when it came to questions during sign-up. Talissa is so awesome, too!! Helped set us up , and was so kind in helping jump start our car after storing it for several weeks.I also appreciate the text notifications when payment is processed.
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October 2023 by Nicole Marie
This location was not as great as others visited. Twice in less than a year the rent increase was over $100 via a post card and each time had to negotiate to bring it down. The 2nd time nobody even called back. When you move out before end of your month-to-month, no credits. Water damage in some of the inside units. Many other locations/companies worth looking into.
