Long waits. Redundant policies that hold funds. Anything to collect fees and interest.
November 2023
Extremely inconvenient having to "schedule an appointment," a week out to open a simple account. Meanwhile employees visible at desk without customers. Help the person with immediate need at location in the moment. Do your calls in downtime. Went to a different bank and got taken care of in 20 minutes
November 2022
Very disrespectful wasting my time didn’t let me in the right direction. Horrible management.
