Big D's Towing & Storage is highly praised for its quick and reliable service. Customers appreciate how fast they respond, often arriving within minutes, even in remote or difficult locations like Powder River Sand or in the middle of nowhere. The staff, including Vick, Victor, and Tammy, are known for their kindness, professionalism, and genuine care for customers. They handle a variety of situations, from towing cars and RVs to changing tires and mounting rims, always going above and beyond expectations. Customers highlight the team's experience, with Vick having over twenty years in the industry, and their willingness to help in emergencies, even offering warmth and small comforts to family members. The company's customer service stands out, with staff appearing personable, caring, and dedicated. Many describe Big D's as the best towing company they've worked with, often calling them angels for their outstanding assistance in tough situations. Overall, Big D's Towing & Storage is recognized for dependable, friendly, and compassionate service that leaves customers feeling grateful and well taken care of.
Victor and Cammie are absolute life savers. My car broke down on i-40 and Victor came out so fast! I was amazed how quickly they took care of my little car. They were so polite and seemed like they actually care about their customers. Thanks guys for saving the day!
February 2025
Victor is a rockstar! Came out late at night and helped change my rv tire off the rim and mounted on a new rim. Then called back after he left to make sure I was OK.
September 2024
I am absolutely blown away by Big D towing!! Tammy on the phone and Victor behind the wheel. Both are amazing. Sooo appreciative of their customer service and customer care. They both got us out of jam when our motorhome broke in the middle of NOWHERE (Kelso Depot Info Center). Best tow company I’ve ever worked with
