March 2022 by Chad U.
This isn't a shot at any individual working for this bank but this bank as a whole. If you are tight on money, please don't bank here. The app doesn't show pending transactions or a current balance for pending transactions, so if you rely on that, you will be over drafted and charged fees. They told me my work check would be in my account a day or two before it usually is scheduled to be deposited, but that is not true. They put it in my account around 2 am the day it is supposed to be deposited. I unfortunately have to use cash advances due to my situation and on Thursday (when my check is SUPPOSED TO be deposited) my check and a payment request for the cash advance is sitting in there and they process the cash advance repayment but not my check that I was waiting to repay it with, and doing this, they charge me $25 every time. Weird they can process the request from a company but not my check that I am able to pay for it with abs leave my account negative. Horrible experience with this bank, will be moving banks once my account clears.
