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July 2024 by Shadow Coleman
The pharmacy team is always goes out do their way to be helpful.
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September 2023 by John S
If your medical insurance will let you, use another pharmacy. Gotta be the worst pharmacy in the state. From inputting my refill amounts wrong to the consistently long pharmacy lines to no one even helping me in the drive thru pharmacy line, then sending me a text saying they’re closed (40 minutes before closing time after I’ve already waited 25 mins) I am done. Time to transfer my prescriptions
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March 2023 by MIchael L.
This location is constantly understaffed. If you don't mind long wait times, especially at the pharmacy, then this is the place for you. Don't blame the employees. It's the store managers job to hire.
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November 2022 by Gregory E.
Terrible staff. Staff doesnt know their own policy's. Hr long waits at the pharmacy for something that should take 5 min max to pick up. was asked for my ID today to pick up an Rx that ive been picking up for years without being asked for ID. Pharm tech stated "we started this back in March." You absolutely did not start this in march as ive been getting my kids meds here for years and have never been carded. This individual should be fired for her poor attitude, argumentative style, and hostility. I will be switching pharmacy's.
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November 2022 by Pam P.
These people have a policy that if you call them and you are on hold that after a certain amount of time, you will get hung up on. Yeah after holding for 30 minutes, twice I was hung up. So I asked and they said it was policy, that the system automatically hangs you up. That's how well their pharmacy is handled. They also make zero effort to fill a prescription if there is a problem. It can sit for days unresolved and they don't care. Worst pharmacy I have ever.
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September 2022 by Google user
told to come back 2 times,then go back there closed up no one there no one answers phone...1030 in morn,!!!!! im done.had apointment for shot wont get it done there,,,,,
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August 2022 by Maxine S.
My family has been using this Walgreens since 2007. Our experience has been that staff members are professional and helpful. Every once in a while someone will be in a bad mood, but hey--we all have our bad days.
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March 2022 by Jane B.
I've been reading all the reviews and I have to say over the past 4 years of doing business with this Walgreens, I have only had good encounters. I'm usually the one posting regrets for a negative experience, especially when it comes to rude condescending attitudes of employees...won't tolerate it and won't spend a dime at that establishment again and I won't hesitate to share the experience with business headquarters. I guess I've been lucky and can only share positive opinions at this time for my neighborhood Walgreens, I sincerely hope this continues, as I won't hesitate to take my business elsewhere if my business there is not of value.
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December 2021 by Paul Clearwater
I bought a soda here
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November 2021 by Howard G.
This Walgreen's was horrible. Stay far away. My doctor accidentally sent a prescription to this Walgreen's on Monday. I called Tuesday morning to give them my insurance information. They told me they would have my prescription ready Tuesday afternoon. I go there on Wednesday, am told it is not ready and to call them later. I call them later on Wednesday and am told their computer system is down. They can't verify my insurance. If I want my medication I will have to pay $100s instead of my $20 copay. I had my insurance company call them to do a manual approval but they refused to accept that. I call again on Thursday. They say the prescription is still ready but their computer is still not working and I will have to pay full retail. I used a GoodRx card to get a discount, but it is still 5X the insurance price. I go there on Thursday and wait in line forever. There is only one person who is running the vaccination clinic and the prescription counter. I get to the front of the line, only to be told that my prescription is not ready, Almost three days after I was told it would be and two days after I was told it was. I finally got it and paid the 5X what I should. At least I didn't let them rip me off for hundreds of dollars. If I didn't need the prescription immediately for a surgery, I would have let it sit and went to another pharmacy.
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November 2021 by DEAN MIKE
told to come back 2 times,then go back there closed up no one there no one answers phone...1030 in morn,!!!!! im done.had apointment for shot wont get it done there,,,,,
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September 2021 by Bob T.
I have no idea what happened to this location, but it went from very good to absolutely terrible. I am a senior with very bad COVID. I can hardly walk 10 feet right now. I needed some over-the-counter comfort supplies like a cough suppressant, after not sleeping in 5 nights. My whole purpose in ordering curbside pick-up was to avoid, at any cost, having to go into the store. When I got my pick-up confirmation, it said I had to come into the store to pick up my order. I did online chat with Walgreen and the CSR said to drive there, park outside, and used the phone number listed in the curbside pick-up spot to inform the store that I am too sick to come into the store. Okay....sounds reasonable. Got to the store...no such number anyplace outside, so I struggled to walk into the store. The person at the photo department said she had no record of my order and I would have to talk to the guy at the front register. I let them know that I was really sick.......didn't matter. Had to stand and wait for the 5 people in line ahead of me. Finally told the guy the situation and he said to go back to the other department and he would call the manager. Again, the manager said she had no record of my order. (I have used this store since it opened) Finally, after an additional wait, they located my order which had not been labeled.....no apologies. Should have been such an easy process. Will not use this store again, although it has always been convenient.
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September 2021 by Lisa M.
The pharmacy here is the worse. Toxic abusive workers who can't do their jobs and hate the customers. The messed up auto refill is ripping off customers by filling prescriptions from years ago that are no longer needed or required much less requested. They call doctors Offices I have not gone to for 5 years to fulfill and charge me for meds that I no longer take. Walgreens is charging my insurance to fill Out date prescriptions from doctors I haven't seen in years. When the staff is told they have filled a prescription that is no longer something I take and given by a doctor I no longer see they become abusive and hostile. So unprofessional and inappropriate.
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August 2021 by Anita W.
I am blown away at how rude I was treated at the pharmacy today. I have come here for years & today I stood in line for 10 minutes with items to purchase along with my prescription. The pharmacy tech, Gene, wanted to ring my prescription & then have me go wait in line up front to purchase the rest of my items. I asked why & he said he was too busy. I was not happy with that reply. I asked to speak to the manager & he actually rolled his eyes at me. How is this acceptable behavior?? The manager did ring me up but the pharmacy tech was never spoken to or asked to apologize. In fact, the manager never even acknowledged why I was upset. What happened to customer service??!! Walgreens, you lost a customer today...and sadly, probably don't care. I am writing your corporate office & will make sure they are aware of how rude customers are being treated. Do not shop at Walgreens, unless you too want to be treated badly; that's my advice.
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June 2021 by ESPERANZA M.
This store is what we have considered our 'neighborhood' Walgreens for a long time, where we always go and find smiling faces. Today, however, we were taken quite by surprise by the absolutely nasty, condescending and abrasive attitude of a woman we had never seen before named Gloria at the drive-up window. We had a covid test scheduled for our daughter at 4:15pm, we had just flown in from Florida and since our flight was early we decided to stop by and see if the pharmacy tech would extend the courtesy of doing the test 45 minutes earlier, as we were on the way home. This woman did not even allow us to speak, yelling everything at us, in spite of the fact we are explaining to her that we have done the test many times (at the Walgreens location on Lindsay and Broadway, where, by the way, they are absolutely lovely and kind). She was so rude and did not want to allow my husband to time the test with his Apple watch (as we always do at the other store), she was absolutely nasty and appalling. She even had the audacity to admonish us for showing up earlier (if she had shut up for a moment maybe we would have had the opportunity to let her know that we were on the way home from the airport after a long trip). Please, please stay away from this store if this woman is around. She is an embarrassment to what is otherwise a wonderful, friendly store. It is impossible to fathom how anyone so horrible is allowed to deal with customers.
