Victra, the local Verizon Authorized Retailer in Mesa, AZ, strives to create the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers praise the staff's helpfulness, such as Garrett's quick assistance in resolving a SIM issue, and Cristian's time and expertise in finding the right solution and setting up new items. However, some reviews mention frustrations with the store's computer system and suggest that customers may be better off visiting the actual Verizon store nearby.
Had an issue with my SIM and Garrett was super quick and helpful. Got it sorted it out and had a good conversation to add to it! Thanks Garrett for your help, won’t be going to any other Verizon shop in the future.
June 2025
Cristian was SO helpful! He took time to help me find the right solution and then spent as much time as I needed getting all my new items set up. He was very knowledgeable and the most helpful Verizon employee I've ever worked with! Will definitely be going back to him with any future needs!!!
May 2025
Christian was great and helped me out. Quick in and out
