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May 2024 by Lisa Way (Weezy)
Got a new phone, which was cool, but had to go back because after the transfer, the phone wouldn't work. They fixed it though!
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April 2024 by C C
Had to return a Verizon 5G internet device from a trial run test, it was easy and quick!
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April 2024 by Tanna Gardner
Dwayne was super helpful when we came in to switch over from our other service provider and open a business account. He was very patient and friendly. One of the best experiences I’ve had at a phone store, especially compared to my previous provider. Thanks again!
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April 2024 by jeanne klotz
Service on a Samsung phone to get ready foe a trip.
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March 2024 by Richard Abrams
Good service
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March 2024 by Pablo Jose Flores
I was sitting in there about an hour. Everything is going just great till they jump two people in front of me, place is a joke
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March 2024 by Steel3rz 101
Frank the representative was good all the way around however I got Ipads that I didn't want. I've been trying to reach the store for hours and days now and nothing.
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January 2024 by Terri Martin
Took care of my request. No wait.
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January 2024 by Jassi Dhatt
Best customer service
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January 2024 by Maria Miranda
I have a business account and was told that this location could assist me with some account issues.Well third time visiting this location and the three times were not a really good experience.This last time was as bad as not even being able to get any assistance because the lady that was signing us in had a terrible attitude.As soon as we told her what we were there for she said we won’t help.“What else do you want we are really busy right now “ we left and decided to visit another place
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December 2023 by steve ryan
Too bad i cant leave zero stars, stopped in to inquire about a phone upgrade, was told they cant help me since i didnt have an appt. Sorry to say if i arrive before closing time i should be helped regardless of an appt
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December 2023 by D V.
I typically go here with an appt and I haven't had to go in a lot, but I've had some phone replacements/activations in the past couple years and the store has been able to quickly help me. However, I'm not sure if I had gone in here last week with the problems I was having if they would have been resolved or not, but I am not basing this review on what ifs. Each person that I have ever had to deal with in the past couple years here have been helpful, efficient, and competent. To help reduce wait time, which could be a lot, it's best to make an appt.
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December 2023 by Richard R.
It's hard to fathom how bad Verizon customer service is. An ambitious lawyer could make a fortune pursuing a class action suit against this company for purposely overcharging people due their poor customer service platform. It leads to wildly expensive charges. I've been a customer for several decades. So I know first hand. The problem is that a lack of competition makes it difficult to find a better option.
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November 2023 by Nathan Longoria
I didnt like this store. Every employee is different though but I was unlucky and ran into the worst ones from my experience.
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November 2023 by N. O.
You have to wait in line to speak to associate just to find out in stock quantity on phone. The two associates just standing around can’t look up inventory.
